Clinic Operations Lead — Patient Care & Team Growth

Niles-2; Niles (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

Niles-2 in Niles, Michigan is looking for an Assistant Clinic Manager to support daily clinic operations and ensure exceptional patient care. You will guide staff, enforce compliance with protocols, and promote patient engagement. Candidates should have a high school diploma (associate or bachelor’s preferred), at least one year of leadership experience, and strong communication skills. This role requires flexible hours and offers an opportunity to enhance healthcare service delivery.

Qualifications

• Minimum of 1 year of leadership experience, preferably in healthcare.
• At least 2 years of customer service experience including de-escalation.
• Excellent verbal communication skills and patient-service mindset.

Responsibilities

• Support the Clinic Manager in overseeing daily clinic operations.
• Maintain high-quality day-to-day clinic operations.
• Assist with recruiting, training, and motivating staff.

Skills

Leadership experience

Customer service experience

Communication skills

Ability to train staff

Education

High school diploma or equivalent

Associate or Bachelor’s degree

Tools

EMR systems

POS systems

Microsoft Office

Job description

Niles-2 in Niles, Michigan is looking for an Assistant Clinic Manager to support daily clinic operations and ensure exceptional patient care. You will guide staff, enforce compliance with protocols, and promote patient engagement. Candidates should have a high school diploma (associate or bachelor’s preferred), at least one year of leadership experience, and strong communication skills. This role requires flexible hours and offers an opportunity to enhance healthcare service delivery.