Clinic Operations Director

Therapy and Beyond - ABA Therapy; Carrollton (TX); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

401K with company match

Short-Term Disability

HSA and FSA options

Employee Assistance Program

Employee Recognition

Job summary

Therapy & Beyond in Carrollton, TX is seeking a Clinic Operations Director to oversee our Carrollton clinic, drive policy implementation, financial stewardship, and procurement, while fostering a high-quality service culture.

As a member of the Leadership team, you will guide local teams, ensure confidentiality, and partner with healthcare professionals to deliver integrated ABA, speech, and counseling services to families.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field.
• Minimum of three years in a leadership role in healthcare, education, or childcare.
• Ability to maintain confidentiality when interfacing with patients, personnel, and providers.
• This role is based in Carrollton, TX.

Responsibilities

• Provide counsel to senior leadership on community needs, workforce planning, and financial performance.
• Lead local operational teams to ensure an engaging, compliant workplace.
• Oversee budget control, documentation, and quality of service.
• Support recruitment, onboarding, and family communications.

Skills

Leadership

Budgeting

Staff development

Confidentiality

Interdisciplinary teamwork

Communication skills

Education

Bachelor’s degree in Business, Healthcare Administration, or related

Job description

Company Description

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential.

Job Description

The

Company Description

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential.

The Clinic Operations Director is a pivotal leader within our organization, responsible for the strategic oversight and operational excellence of our Carrollton clinic. This role drives the implementation of local policies, financial stewardship, and procurement while fostering a culture of high-quality service and team development. As a key member of the Leadership team, you will ensure organizational scalability through exceptional engagement and retention strategies, serving as a bridge between clinic-level execution and high-level strategic goals.

Leadership & Counsel

• Provide counsel to Senior Leadership regarding community needs, workforce planning, and financial performance.
• Lead and develop local operational teams to maintain an inclusive, engaging, and motivating workplace.
• Promote the company’s philosophy and mission, presenting a positive image to patients, physicians, and the community.

Administrative & Operational Oversight

• Maintain administrative policies and management activities, including strict budget control and cost determination.
• Ensure accurate and timely documentation of all services provided in accordance with applicable laws.
• Oversee the supervision and evaluation of client satisfaction surveys to drive continuous improvement.

Staff Development & Community Engagement

• Ensure adequate staff education, professional development, and performance evaluations.
• Support recruitment and intake efforts by conducting local interviews, clinic tours, and onboarding.
• Maintain effective communication with families, team members, and healthcare professionals while ensuring absolute confidentiality.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related completion of an accredited college/university degree is preferred
• Minimum of three years in a leadership role in healthcare, education, or childcare
• Ability to maintain confidentiality when interfacing with patient/clients, personnel, and other health care professionals
• Ability to keep a positive demeanor in the treatment space
• This role is based in Carrollton, TX

Additional Information

WHY YOU WILL LOVE WORKING AT T&B!

• Generous benefit Package:
• Medical, Dental, Vision, and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Employee Assistance Program
• Employee Recognition