Clinic Office Representative-BH Specialty Clinic-NLR

Veterans in Healthcare; Little Rock (AR); On-site; USD 28,000 - 38,000; Full time

Job summary

Arkansas Health Group seeks a Clinic Office Representative to greet patients, check them in, answer calls, and schedule appointments. You will maintain patient records, assist with referrals, and handle payments at the point of service.

The role requires strong customer service, basic typing skills, and prior clinic experience preferred. Day shift with standard hours, focusing on accurate and courteous patient interaction.

Qualifications

• HS Diploma or GED equivalent required.
• Previous clinic experience preferred.
• Excellent customer service and interpersonal skills.
• Typing speed 35–40 wpm.

Responsibilities

• Greet patients and check them in.
• Answer telephone and route calls.
• Schedule appointments and maintain the appointment calendar.
• Maintain accurate patient records and filing.
• Check patients out and collect payments.
• Manage incoming patient referrals and related duties.

Skills

Customer service

Interpersonal communication

Typing 35-40 wpm

Education

HS Diploma or GED

Job description

Summary

The Clinic Office Representative is responsible for greeting and checking patients in, answering the telephone, scheduling appointments, maintaining accurate patient records and filing, checking patients out, collecting payments, managing incoming patient referrals, and performing other related duties as assigned.

Job Details

• Job ID: 65200
• Employer: Arkansas Health Group
• Category: Clerical
• Contract type: Full Time
• Department: BH Specialty Clinic-NLR
• Shift: Day
• Working Hours: 8-5

Other Information

• HS Diploma and/or GED Equivalent
• Previous clinic experience preferred.
• Excellent customer service/interpersonal communication skills.
• Minimal typing skills (35-40 wpm)

This job will be authorized 80.00 hours bi-weekly.