Clinic Office Manager - Salisbury, NC

Compleat Kidz; Salisbury (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading multi-disciplinary rehabilitation facility in North Carolina seeks a motivated Office Manager to oversee clinic operations. The role includes managing staff schedules, ensuring compliance with corporate policies, and enhancing the financial performance of the rehab center through data reporting. Ideal candidates will have management experience in a pediatric setting and familiarity with medical billing systems.

Benefits

Full benefits including 401k match

Qualifications

• Minimum of two years management experience, preferably in a pediatric outpatient setting.
• Familiarity with medical coding and basic medical terminology.
• Proficient with Electronic Medical Records and Patient Scheduling systems.

Responsibilities

• Oversee day-to-day operations and ensure clinic is staffed appropriately.
• Create and review staff schedules and manage payroll input.
• Address customer service issues and review customer feedback.

Skills

Organization

Customer Service

Excel Reporting

Medical Billing Systems

Education

Undergraduate degree or equivalent

Job description

Compleat KiDZ is the largest multi-disciplinary rehabilitation treatment facility in North Carolina. What sets us apart is our ability to provide all pediatric services under one roof and our team approach to patient care.

We are a fast-growing network of pediatric clinics, and we need a motivated person who can check the following boxes:

__ “They run a tight ship” describes you to a T.

__ They could do a reality TV show about your organization skills.

About the Job

The Office Manager is responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of clinic staff.

Responsibilities

Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean

Assure employees conformity to the Company corporate values, policies and procedures

Develop monthly staff schedule, review timecards, and provide input to payroll calculation

Create reports in Excel to allow management to measure financial performance of rehab center

Resolves and approves billing holds, financial refunds and accounting corrections

Interact with customers, review customer feedback, and address customer service issues.

Requirements

Undergraduate degree or equivalent and minimum of two years management experience, preferably in a pediatric outpatient physical rehabilitation setting

Familiarity with medical billing systems, medical coding, and basic medical terminology

Proficient with use of Electronic Medical Records/Patient Scheduling/Practice Management systems

Experience in HIPAA, medical coding, blood borne pathogens, emergency procedures, and other clinical/administrative issues

Benefits (Full-Time Employees)

Full benefits including 401k match

Physical Demands

Typical office stuff. Sitting. standing, walking. Using standard office equipment, looking at computer or mobile device screens. Nothing out of the ordinary.

Disclaimer

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Compleat KiDZ is an Equal Employment Opportunity Employer that values and encourages diversity.

#KP

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