Clinic Office Manager I

Spectrum Health & Human Services; Village of Springville (NY); On-site; Full time

Job summary

A leading company in mental health care is seeking a Clinic Office Manager I to perform complex administrative tasks and provide support to the department head. This role involves supervising staff, maintaining records, and ensuring effective communication. The company values teamwork and exceptional customer service, making it an ideal opportunity for an organized, detail-oriented professional.

Qualifications

• Three years work-related experience with supervisory experience preferred.
• Excellent computer skills in MSWord, Excel, PowerPoint, and Outlook.
• Strong attention to detail and ability to manage time effectively.

Responsibilities

• Performs complex administrative tasks and provides support to department heads.
• Supervises clinic support staff and ensures organized workflow.
• Handles client records, payment processing, and scheduling activities.

Skills

Interpersonal skills

Communication skills

Attention to detail

Time management

Organizational skills

Education

High School Diploma or equivalent

Tools

MSWord

Excel

Power Point

Outlook

Job description

Join to apply for the Clinic Office Manager I role at Spectrum Health & Human Services

5 days ago Be among the first 25 applicants

Join to apply for the Clinic Office Manager I role at Spectrum Health & Human Services

Spectrum Health & Human Services provided pay range

This range is provided by Spectrum Health & Human Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.08/hr - $25.60/hr

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Full-time: 27 Franklin Street, Springville, NY 14141

Summary Of Position Function

Performs complex administrative tasks and provides administrative support to a department head and/or manager. Provides training and supervision to clinic support staff.

Major Duties And Responsibilities

• Knowledge and demonstration of agency core values in day-to-day activities
• Exemplifies the criteria for a high performing team member and the values that support trust, interdependencies and teamwork.
• Consistently maintain a neat, organized work environment
• Processes Intakes, scheduling, and filing
• Schedule preparation to include authorization verification, copay/private fee amounts, client balances and troubleshooting billing/insurance inquiries
• Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews
• Reconciliation and posting of all client payments
• Processing of client records, including admissions and discharge
• Oversight of other Office Staff with day-to-day tasks & delivers effective supervision to direct reports
• Delivers exceptional customer service and assists with resolving client grievances
• Constant direct communication with Manager of Support Services
• Works with clinic leadership to ensure strong communication and teamwork between the front office and clinical team.
• Answers telephone and directs calls to the appropriate person
• Attends required trainings and office manager meetings. Contributes to meetings with process suggestions and/or opinions.
• Composes and prepares routine correspondence for signature
• Establishes and maintains confidential files and records
• Proofreads work and corrects grammatical, punctuation and spelling errors
• Maintains calendar and staff schedules; ensuring adequate site coverage during all hours of operation and covers when necessary
• Sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items
• Attends departmental meetings; takes notes and prepares/distributes meeting minutes
• Orients new personnel to agency’s policies and procedures
• Orders and maintains office supplies and equipment
• Operates office machines and instructs others in the operation of same
• Other Duties as assigned
  
  

Skills/Competencies

• Ability to generate standard business letters, forms, contracts, proposals, presentations, etc. Strong understanding of and ability to use internet search engines
• Excellent interpersonal skills and communication skills both verbal and written
• Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
• Ability to handle multiple tasks
• Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
• Ability to operate office equipment
  
  

Education Requirements

• High School Diploma or equivalent
  
  

Experience

• Three years work-related experience. Previous supervisory experience preferred
• Must possess valid Driver’s license and ability to travel between locations if needed.
  
  

COMPENSATION: $20.08/hr - $25.60/hr

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Mental Health Care

Referrals increase your chances of interviewing at Spectrum Health & Human Services by 2x

Get notified about new Office Manager jobs in Springville, NY.

Nursing Home Biller (Business Office Manager)

Hamburg, NY $49,000.00-$51,000.00 2 months ago

Online Adjunct Professor - Hospitality Management Program

Customer Relations Representative - Majors

Team Member Regal Quaker Crossing 18 - $15.50/hr Weekdays, Weekends, and Holidays

Hamburg, NY $60,000.00-$65,000.00 2 days ago

Orchard Park, NY $15.50-$17.00 7 months ago

Orchard Park, NY $60,000.00-$70,000.00 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.