Clinic Office Assistant

FirstHealth of the Carolinas, Inc.; Southern Pines, South (NC, KY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a clinic environment. This role involves managing patient appointments, ensuring accurate coding for insurance purposes, and providing excellent customer service. The ideal candidate will have a strong background in medical billing and coding, alongside exceptional organizational and interpersonal skills. If you thrive in a fast-paced environment and are committed to delivering quality care, this is an exciting opportunity to make a difference in patients' lives while working in a supportive team setting.

Qualifications

• High school diploma required; technical training preferred.
• Three years' experience in medical practice may substitute for training.

Responsibilities

• Manage scheduling of appointments and check patients in and out.
• Register patients and maintain current database of patient demographics.
• Verify insurance eligibility and process referrals.

Skills

Practice management systems

Office automation skills

CPT coding

ICD-10 coding

Insurance reimbursement knowledge

Interpersonal communication

Organizational skills

Customer service

Education

High school graduate

Technical College or certification

Three years' experience in medical billing

Job description

Overview

Experience with practice management systems.

Office automation skills.

Extensive knowledge of CPT and ICD-10 coding and insurance reimbursement.

Strong interpersonal and verbal communication skills.

Good organizational skills.

Committed to and demonstrates excellent customer service when dealing with all types of customers.

Responsibilities

Manages scheduling of appointments. Checks patients in and out and uses accurate and appropriate ICD-10 and CPT codes. Registers patients, collects payments and co-payments. Maintains current database of patient demographics and billing information. Verifies insurance eligibility. Processes patient referrals for tests and referrals to specialists.

Qualifications

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of the position:

Education/formal training/licensure/certifications/experience:

• High school graduate. One-year Technical College or certification preferred.
• Three years' experience in a medical practice office with medical billing experience may be accepted in lieu of formal training.

Additional Skills:

• Experience with practice management systems.
• Office automation skills.
• Extensive knowledge of CPT and ICD-10 coding and insurance reimbursement.
• Strong interpersonal and verbal communication skills.
• Good organizational skills.
• Committed to and demonstrates excellent customer service when dealing with all types of customers.

Working Conditions

• Clinic environment during regularly scheduled clinic hours.
• Potential for exposure to communicable diseases.
• Fast moving, frequent interruptions.

Physical Requirements

Ability to access all areas of the facility; ability to sit for extended periods of time; visual and hearing acuity; ability to communicate effectively with co-workers, patients, and physicians both verbally and in writing.