Clinic Medical Assistant: Patient Care & Support

Chinese Hospital; San Francisco (CA); On-site; USD 37,000 - 55,000; Full time

Job summary

Chinese Hospital Clinic in San Francisco, CA seeks a Clinic Medical Assistant to support routine visits, follow-up care, and referrals. You will work with the clinic provider to deliver accessible, high-quality care.

Responsibilities include patient check-in/out, vitals, history reviews, injections, specimen collection, and insurance checks. Fluency in English and Chinese (Cantonese/Mandarin) is preferred; CPR/BLS is required.

Qualifications

• Completion of Medical Assisting Program is required.
• A California Certified Medical Assistant (CCMA) is preferred.
• High school diploma or GED is preferred.
• Current certification in CPR / BLS.
• Computer proficiency (EMR knowledge is a plus).
• Strong communication and customer services skills.
• Ability to present information clearly in verbal and written form.
• Ability to take initiative, adapt to changing priorities, and work independently.
• Strong time management and prioritization skills.
• Knowledge of medical terminologies.
• Fluent in English and Chinese (Cantonese and/or Mandarin).

Responsibilities

• Receive and direct phone calls, schedule appointments, check-in patients, update patient records.
• Prepare patients for examination, collect vitals, review medications, and document histories.
• Record patient history and upload to EHR system.
• Administer injections and medications, perform routine specimen collection/tests.
• Maintain immunization records on EHR and CAIRS.
• Coordinate treatment plans, referrals, and prior authorizations.
• Assist physicians with treatments, procedures, and exams.
• Perform insurance verification and eligibility checks.
• Facilitate patient experience from check-in to check-out.
• Follow department policies and participate in required trainings.
• Provide excellent customer service and seek feedback from patients and visitors.
• Communicate progress and plans with supervisor and team.
• Accept additional duties as assigned.

Skills

End user support

Clinical workflows

Microsoft Office

Initiative

Policy knowledge

Interpersonal skills

Problem solving

Self-motivated

Team coordination

Education

Medical Assisting Program

California CCMA preferred

HS Diploma or GED preferred

CPR/BLS certification

Tools

EMR knowledge

Job description

Chinese Hospital Clinic in San Francisco, CA seeks a Clinic Medical Assistant to support routine visits, follow-up care, and referrals. You will work with the clinic provider to deliver accessible, high-quality care.

Responsibilities include patient check-in/out, vitals, history reviews, injections, specimen collection, and insurance checks. Fluency in English and Chinese (Cantonese/Mandarin) is preferred; CPR/BLS is required.