Clinic Manager - Ophthalmology

Socket.dev; Tallmadge (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners – Novus Clinic in Tallmadge, OH seeks a Clinic Manager to lead daily office operations, coordinate scheduling, and ensure patient-focused service across multiple locations. You will guide staff, manage inventory, and drive efficiency while maintaining HIPAA compliance and strong patient relations.

The role requires healthcare management experience, excellent communication, and a proactive approach to improving workflows.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business Administration or Healthcare Management preferred.
• Two years of optical management or industry-related experience required.

Responsibilities

• Manage day-to-day office operations including scheduling, meetings, and inventory.
• Provide guidance on optical equipment usage and medical chart handling.
• Generate operational reports and direct improvement efforts.
• Lead and coach office staff to deliver a world-class patient experience.
• Ensure HIPAA compliance and coordinate with District/Regional Managers.

Skills

Team leadership

Customer service

Communication

HIPAA compliance

Problem solving

Education

High school diploma or GED

Bachelor's degree preferred

Two years optical management experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Novus Clinic, part of EyeCare Partners

Job Title: Clinic Manager

Location: Tallmadge, OH with regular travel to Independence, Mayfield Heights, and Willoughby Hills. We pay mileage!

Hours

• Full Time
• Our clinic is open Monday-Friday, 7am-7:00pm and Saturdays 8am-2pm
• Your shifts will fall within these hours
• You may need to work a little earlier and/or later as needed

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

SUMMARY

A Clinic Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Execute day-to-day operations of the office by ensuring the following is completed:
• Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
• Lead the office by guiding them to success through focused support and coaching
• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
• Collaborate with District/Regional Managers and HR on employee relations and recruitment needs
• Collaborate with other Practice Managers and District Manager to develop creative approaches to areas of improvement
• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
• Actively train employees on how to provide a world-class patient experience
• Act as the liaison between employees and the District Manager and Corporate
• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
• Ensure the office and employees are always compliant with HIPAA
• Other duties as assigned

QUALIFICATIONS

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED equivalent required
• Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
• Two years of optical management or industry-related experience required

LICENSES AND CREDENTIALS

• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.