Clinic Manager- Cardiology- Marysville

Ohio State University Physicians; Marysville (OH); On-site; USD 74,000 - 111,000; Full time

Job summary

Ohio State University Physicians seeks a dynamic leader to provide administrative direction for clinic operations and act as liaison across administration, physicians, patients, and external partners.

You will develop staffing plans, manage labor costs, supervise employees, and promote excellent patient experiences in a fast-paced outpatient setting. This full-time role emphasizes compliance, orientation, and continuous improvement.

Qualifications

• Bachelor's degree or equivalent education or experience.
• 2 years direct managerial or supervision experience, preferably in a clinical setting.
• Strong interpersonal, organizational, communication, leadership and customer service skills.
• Ability to interact with individuals at all levels with poise and diplomacy.
• Knowledge of medical office operations, confidential handling, OSHA and patient privacy.

Responsibilities

• Provides overall administrative direction and coordination of clinic(s).
• Coordinates clinic business with administration, physicians, patients and outside organizations.
• Implements and maintains organizational structure, systems, and staffing to meet clinic goals.
• Manages labor costs and clinic expenses; ensures efficient responses to needs.
• Oversees staff hiring, training, supervision, engagement, performance, scheduling, payroll.</br> Initiates coaching and performance improvement actions.
• Ensures staff attend Ambulatory Skills Orientation per expectations.
• Analyzes reports, summarizes performance, and plans improvements in financial results and productivity.
• Oversees registration, scheduling and provider template functions with Corporate Central Access.

Skills

Leadership

Staff Management

Communication

Customer Service

Organizational Skills

Problem Solving

Confidentiality

MS Word

Excel

Education

Bachelor's degree or equivalent

Tools

MS Word

Excel

Job description

Overview

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.

Responsibilities

What will you be doing?

Independently provides overall administrative direction and coordination of clinic(s) while serving as liaison with all levels of administration, physicians, patients and outside organizations to coordinate clinic business, accomplish directives and to facilitate resolution of problems.

• Develops, recommends, implements and maintains an overall organizational structure, systems, and staffing plan to effectively accomplish the goals and objectives of the clinic(s); ensuring timely and resource-efficient responses to clinic needs.
• Manages all aspects of clinic operations while controlling labor costs and clinic expenses.
• Maintains functional knowledge of staff responsibilities.
• Manages assigned staff including but not limited to hiring, training, supervising, employee engagement, performance management, and setting expectations, scheduling, and approving payroll.
• Initiates coaching, disciplinary action, and performance improvement planning utilizing direct and open communication, in order to address violations of policy and/or poor behavior or performance.
• Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations.
• Analyzes reports, prepares summary and develops plans for improvement of financial results, clinic productivity and operational benchmarks, executing change as appropriate.
• Oversees all registration, scheduling and building/managing provider template functions to maximize clinic outcomes in collaboration/coordination with the Corporate Central Access team.

Qualifications

What are we looking for in our next new hire?

• A Bachelor's degree or an equivalent combination of education and relevant experience.
• 2 years of direct managerial or supervision experience, preferably in a clinical setting.
• Strong interpersonal, organizational, communication, leadership and customer service skills.
• Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations.
• Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy.
• Strong organizational, communication, leadership and patient experience skills. Ability to work independently in a fast-paced, dynamic environment.
• Proficient in word processing and spreadsheet software. Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and knowledge regarding the clinical operations and needs of a medical facility.

Preferred:

• LPN or RN licensing and experience preferred

Pay Range

USD $74,054.66 - USD $111,081.99 /Yr.