Clinic Manager - Boston - Watertown

Bond Vet; Watertown (MA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

401(k) with partial employer match

Tuition reimbursement up to 100% for L

CE stipend＋CE time off

CVPM prep course

Work-life balance: schedules released

In-clinic pet care discount

Team lunch on weekends

Stocked pantries

Job summary

Bond Vet is seeking a Veterinary Clinic Manager to lead daily clinic operations and a multidisciplinary team of technicians, assistants, and care coordinators. You’ll drive performance, optimize the clinic’s profitability, and ensure a high standard of patient and client care.

The role emphasizes strong leadership, organizational discipline, and a proactive approach to process improvements. Bond Vet offers competitive pay and a range of professional development perks to support your growth.

Qualifications

• 4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience).
• Experience supervising front desk operations.
• Experience with compliance and safety policies.
• Strong organizational and leadership skills.
• CVPM designation is ideal but not required.

Responsibilities

• Oversee the day-to-day operations of the clinic.
• Manage the clinic’s P&L.
• Mentor, develop, and lead clinic team members to excel.
• Balance the needs of the clinical team with organizational goals.
• Collaborate with operations to scale and implement processes.
• Own customer relations.
• Lead weekly team meetings and daily check-ins.
• Create clinic schedules.
• Identify opportunities to increase efficiency and implement improvements.
• Recruit, interview, and onboard new team members.
• Foster a sense of community within the team.

Skills

Leadership

Operations management

People management

Front desk operations

CVPM designation

Job description

Bond Vet is on a mission to strengthen the human‑animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

Veterinary Clinic Manager

Why Join Bond Vet?

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team.

Our Veterinary Clinic Manager will lead our clinic team (technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.

What You’ll Get

• Competitive Pay: $75,000 - $90,000 annually based on experience
• $0 monthly premiums for qualified individuals Mental health support programs
• 401(k) with partial employer match
• Up to 100% Tuition Reimbursement for team members pursuing LVT/CVT
• CE Stipend + CE Time Off for licensed individuals (LVT/CVT or CVPM)
• CVPM Prep course for those pursuing CVPM certification
• Work-Life Balance
  • Schedules released at least one month in advance
  • In-Clinic Pet Care Discount
  • Generous Employee Referral Bonus (up to $8,000)
• Other Perks: At Bond Vet, we believe the little things matter. We’ve designed our clinics and team experience to make everyday work life more comfortable, supportive, and fun
  • Fur-ever Home Feeling: A welcoming, supportive culture where people—and their pets—truly belong.
  • FIGS Scrubs Provided: Premium FIGS scrubs supplied by us and laundered in-clinic so you can focus on patients, not laundry.
  • Stocked Pantries: Snacks, drinks, and essentials always available to keep you fueled during shifts.
  • Weekend Team Lunch: Free lunch provided for clinic teams on weekends.
  • Stocked Bathrooms: Thoughtful essentials like pads, tampons, deodorant, hair ties, and other toiletries available when you need them.
  • Bond Swag Credit: Credit to the Bond swag shop so you can rep the brand you’re proud to be part of.
  • Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.
  • Leadership That Sets Us Apart:Our leaders are hands‑on, supportive, and invested in your growth.

What You’ll Do:

• Oversee the day-to-day operations of the clinic
• Manage your clinic’s P&L
• Mentor, develop, and lead clinic team members to excel
• Balance the needs of the clinical team with the goals of the organization
• Collaborate with our operations team to scale operations and implement processes
• Own customer relations
• Lead weekly team meetings & daily team check-ins
• Create clinic schedules
• Identify areas of opportunity to increase efficiency and then implement improvements
• Ensure team members complete their daily checklists
• Recruit, interview, and onboard new team members
• Foster a sense of community within the team

What We’re Looking For

• 4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
• Experience supervising front desk operations
• Experience with compliance and safety policies
• Strong organizational and leadership skills
• CVPM designation is considered ideal but not required

Work Authorization

Bond Vet is only considering applicants who have independent, unrestricted authorization to work in the U.S. for any employer. Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.

At Bond Vet, we’re proud to be vet founded and vet led. We are on a mission to enhance the human‑animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy,feel empoweredand areobsessed with pets.bondvet.com

By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in ourprivacy policy .

Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.