Clinic Manager - Behavioral Health

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 81,000 - 139,000; Full time

Job summary

Presbyterian Medical Group seeks an experienced Clinic Manager to lead operations at Kaseman Behavioral Medicine Clinic. This leadership role oversees day-to-day clinic operations, ensures exemplary patient experiences, drives financial stewardship, and engages staff to deliver high-quality behavioral health services.

You will partner with providers and behavioral health leadership to improve access, quality, efficiency, and patient satisfaction, while ensuring compliance with policies, budgets,

Qualifications

• Associate degree in nursing, business administration or related field required.
• Four years of relevant experience required.
• RN preferred.
• Experience managing multidisciplinary teams in outpatient healthcare.
• Behavioral health or integrated care experience preferred.
• Demonstrated experience with operational improvement, budgeting and staff development.

Responsibilities

• Lead daily clinic operations, patient flow, scheduling, staffing and resources.
• Foster a culture of excellent patient service, teamwork, accountability, and continuous improvement.
• Coach and develop clinic staff with performance management and engagement.
• Collaborate with providers and behavioral health leadership to improve access and quality.
• Monitor KPIs and drive operational, financial and quality goals.
• Oversee staffing plans, recruitment, onboarding, and retention.
• Ensure compliance with policies, regulations and accreditation standards.
• Support budget development and accountability for clinic performance.
• Identify process improvements to enhance access and efficiency.
• Address patient concerns and ensure a positive experience.
• Coordinate with system partners to support seamless care.

Skills

Operational leadership

Staff development

Budgeting

Performance management

Outpatient healthcare

Behavioral health

Education

Associate degree

Job description

Location Address:

1325 Wyoming Blvd NEAlbuquerque, NM 87112-5046

Compensation Pay Range:

Minimum Offer $81,432.00Maximum Offer $138,611.20

Now Hiring: Clinic Manager - Behavioral Health

Summary:

Presbyterian Medical Group is seeking an experienced and dynamic Clinic Manager to lead operations at our Kaseman Behavioral Medicine Clinic. This leadership role is responsible for the day-to-day management of clinic operations, ensuring exceptional patient experiences, operational efficiency, financial stewardship, and employee engagement.

The Clinic Manager partners closely with providers, behavioral health leaders, and support staff to create a collaborative, patient-centered environment that promotes access to high-quality behavioral healthcare services. This position is instrumental in driving operational excellence while supporting Presbyterian's mission to improve the health of the patients, members, and communities we serve.

The Clinic leader coordinates and manages clinic workflow activities and staff to achieve continuous and optimal patient care. Oversee operational aspects of provider practice to ensure clinical quality and financial viability. Responsible for day-to-day operations of clinic practice within a single department and 30 or less staff FTEs.Type of Opportunity: Full timeJob Exempt: YesJob is based: PMG - Behavioral HealthWork Shift: Days (United States of America)

Responsibilities:

• Provide leadership and oversight of daily clinic operations, including patient flow, scheduling, staffing, and resource utilization.
• Foster a culture of excellent patient service, teamwork, accountability, and continuous improvement.
• Supervise, coach, and develop clinic staff, including performance management, employee engagement, and professional development.
• Collaborate with providers and behavioral health leadership to improve access, quality, efficiency, and patient satisfaction.
• Monitor key performance metrics and implement strategies to achieve operational, financial, and quality goals.
• Manage staffing plans, recruitment efforts, onboarding, scheduling, and employee retention initiatives.
• Ensure compliance with organizational policies, regulatory requirements, accreditation standards, and behavioral health best practices.
• Support budget development and accountability for clinic financial performance.
• Identify opportunities for process improvement and lead initiatives that enhance patient access and operational efficiency.
• Address patient concerns and service recovery opportunities while promoting a positive patient experience.
• Coordinate with system partners and ancillary departments to support seamless care delivery.

Qualifications:

• Associate degree. Associate degree in nursing, business administration or related field required or three (3) years experience in lieu of degree required.
• Four (4) years of relevant experience required.
• RN preferred
• Experience managing multidisciplinary teams in an outpatient healthcare setting preferred.
• Behavioral health, mental health, psychiatry, or integrated care experience strongly preferred.
• Demonstrated experience with operational improvement, staff development, budgeting, and performance management.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services