Clinic Manager

Optum; Everett (WA); On-site; USD 73,000 - 130,000; Full time

Job summary

OptumCare is seeking a Clinic Manager to oversee daily operations, ensuring quality of care and efficient budget management within the department. You will lead staffing, supervise team members, and drive patient-centered performance using standard tools and daily management practices.

The role collaborates with care teams to optimize patient flow, improve satisfaction, and meet targets for regulatory compliance and service excellence in a fast-paced clinic environment.

Qualifications

• 1+ years of leadership experience with direct reports in a clinical setting or equivalent.
• High school diploma, GED or equivalent.
• Basic Life Support for Healthcare providers (AHA).
• Intermediate level of experience with Microsoft Suite.

Responsibilities

• Directs day-to-day operations, aims for quality of care and budget targets.
• Manages staffing mix and coverage to meet patient needs.
• Oversees hiring, supervision and staff development; conducts performance feedback.
• Ensures regulatory compliance and use of standard monitoring tools.
• Leads quality improvement and team communication across the department.
• Performs additional duties as assigned.

Skills

Leadership experience

Microsoft Office

Education

High school diploma or equivalent

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Clinic Manager (2382947)

Clinic Manager - 2382947

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Manager functions as an integral member of the team and under minimal supervision, provides direction, inspiration and counseling to teammates. Monitors workflow functions, outcomes, customer satisfaction, and quality measures of the facility with the result of meeting or exceeding the established financial and other objectives set in cooperation with the Regional Operations Director.

Primary Responsibilities

• Works with all members of the department health care team ensuring smooth patient flow within department. Responsible for the day-to-day operations including achieving established goals such as quality of care and budget expectations for production. Ensures compliance with all policies and procedures in accordance with State and Federal Regulations. Uses daily management system, and standard tools to monitor individual and departmental performance on key metrics
• Determines appropriate staffing mix and amount to meet routine and special patient needs and arranges staff coverage. Demonstrates leadership and collaboration in problem solving with employees and patients
• Directs work of teammates, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of teammates. Monitors skill development and performance of the staff. Provides orientation for all new teammates and coaches for high performance. Give regular performance feedback and conduct performance appraisals
• Performs other duties including monitoring budget expectations, improving patient satisfaction, and engaging teammates and providers in a positive, encouraging work environment. Fosters a sense of urgency in teammates that promotes commitment to patient centered care, optimal clinical outcomes and regulatory compliance
• Communicates regularly to all teammates, managers and physicians as necessary. Conducts teammate meetings as needed. Leads and/or participates in departmental quality improvement and service excellence activities. Research and resolve local clinical quality issues
• Performs additional duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High school diploma, GED OR equivalent
• Basic Life Support for Healthcare providers (AHA)
• 1+ years of leadership experience (supervisor and above) with direct reports in a clinical setting or demonstrated equivalent experience
• Intermediate level of experience with Microsoft Suite

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.