Clinic Lead - Pet Health & Team Coach

Petco; Eagan (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco is seeking a Clinic Lead to supervise field staff during vaccination clinics, coordinating with Market Managers and Vetco operations. You will driver routes, ensure safety, and maintain clinic paperwork and reports.

The role requires strong customer service, leadership, and animal handling skills, with the ability to manage disruptive situations and lead a team in a fast-paced environment.

Qualifications

• Outstanding customer service skills; ability to handle difficult situations.
• Leadership qualities or prior supervisory experience.
• Strong interest in animals; professional appearance and demeanor.
• Ability to operate company vehicles.

Responsibilities

• Provide direction and supervision to field team during clinics.
• Coach clinic staff and cover roles as needed.
• Safely operate company vehicle between clinics and offices.
• Ensure clinic paperwork is completed accurately and on time.
• Manage crowd and handle disruptive pets; ensure safety and order.
• Coordinate with store leadership to select clinic locations and plan operations.

Skills

Customer service

Leadership

Sales skills

Animal handling

Job description

Petco is seeking a Clinic Lead to supervise field staff during vaccination clinics, coordinating with Market Managers and Vetco operations. You will driver routes, ensure safety, and maintain clinic paperwork and reports.

The role requires strong customer service, leadership, and animal handling skills, with the ability to manage disruptive situations and lead a team in a fast-paced environment.