Clinic Growth & Operations Leader

Face Forward Aesthetics; Cincinnati (OH); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive base + bonus potential

Medical, dental, vision benefits

Paid time off

Staff treatments and product discounts

Job summary

Face Forward Aesthetics in Cincinnati is seeking a Market Manager to lead our clinics, drive revenue, coach teams, and partner with providers to deliver exceptional guest experiences.

You will oversee daily operations, leverage data, manage inventory and staffing, and build a culture of accountability and continuous improvement. This role reports to the COO and offers competitive base plus bonus.

Qualifications

• Three or more years of leadership experience in medical aesthetics, dermatology, plastic surgery, healthcare, luxury hospitality, wellness, or another service-focused industry.
• Demonstrated success improving business performance through operational leadership.
• Experience coaching and developing high-performing teams.
• Strong financial acumen with experience managing KPIs, labor, inventory, and operational performance.
• Experience partnering with licensed healthcare providers or working in a provider-based environment.

Responsibilities

• Drive clinic revenue, profitability, and overall business performance.
• Build, coach, and develop a high-performing clinic team.
• Partner with providers to improve productivity, operational efficiency, and guest outcomes while respecting clinical autonomy.
• Lead all aspects of daily clinic operations, including staffing, scheduling, inventory, facilities, compliance, and operational execution.
• Use business data and KPIs to identify opportunities and improve performance.
• Strengthen membership growth, guest retention, rebooking, and retail performance.
• Ensure every guest experiences elevated hospitality and personalized care.

Skills

Leadership

Communication

Problem solving

Financial acumen

Team coaching

Guest experience

Job description

Face Forward Aesthetics in Cincinnati is seeking a Market Manager to lead our clinics, drive revenue, coach teams, and partner with providers to deliver exceptional guest experiences.

You will oversee daily operations, leverage data, manage inventory and staffing, and build a culture of accountability and continuous improvement. This role reports to the COO and offers competitive base plus bonus.