Clinic Director (BCBA)

Helping-Hands-Family-; Ridley Park (Delaware County); On-site; USD 100,000 - 110,000; Full time

Job summary

Helping Hands Family seeks a Clinic Director to lead day-to-day operations, ensuring high-quality care for children with ASD and strong team development. This onsite, full-time role requires strategic oversight of staffing, budgeting, and performance metrics to deliver exceptional outcomes.

You will partner with clinical leaders to align operations with family-centered care, implement data-driven improvements, and foster a collaborative culture across teams including BCBA Supervisors and RBTs.

Qualifications

• Bachelor’s degree or equivalent experience.
• 6+ years of operational leadership experience in healthcare or a service-based environment.
• Ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.

Responsibilities

• Own clinic performance across utilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing and schedules support clinical needs.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and KPIs.
• Ensure compliance with regulatory requirements, documentation standards, and internal policies.

Skills

Leadership

Budget management

Team development

Communication

Problem solving

Onsite work

Education

Bachelor’s degree or equivalent

Tools

CentralReach

Job description

AtHelping Hands Family, clinic leadershipisabout creating the conditions for children, families, and clinical teams to thrive.We'reseeking a Clinic Director who is energized by mission-driven work, passionate about developing people, and readyto lead day-to-dayclinicoperationswith both heart and accountability. In thisrole,you'llhelp buildastrong,high-performing teamwhile ensuring our clinicalstaffcan deliver exceptional care to children withAutism Spectrum Disorder(ASD).

Our Leadership Philosophy:

“Take care of the kids. Take care of the team. The business will take care of itself.”

The Clinic Director is a critical bridge between operations and clinical leadership, ensuring that business performance and quality care work hand in hand.

WhatYou’llDo

• Own clinic performance acrossutilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with strong leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing and schedulessupportclinical needs and treatment requirements.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and key KPIs.
• Ensurecompliance withregulatory requirements, documentation standards, and internal policies.

WhatWe’reLooking For

• Bachelor’s degree or equivalent experience, plus 6+ years of operational leadership experience in healthcare or a service-based environment.
• Proven ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.

Preferred:

• Experience in ABA, pediatric behavioral health, or multi-site healthcare operations.
• Familiarity with EHR systems, such asCentralReach.
• BCBA Certification

Why Join HHF?

At Helping Hands Family, our mission is simple: change lives every day . We are building an inclusive, purpose-driven culture where leaders are empowered to support both our people and the families we serve.

Physical Requirements

This position requires the capacity to occasionally lift and transport items weighing up to 25 pounds. Despite its primarily sedentary nature, this role requires prolonged periods of standing and frequent movement within the clinic environment. Candidates must be comfortable working near young children, including potential exposure to bodily fluids. The position involves exposure to a range of odors, fluctuating temperatures, and occasional loud noises.

Helping Hands Family Base Salary Range

$100,000 - $110,000 USD

Helping Hands Family (HHF) is Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025 . We are a top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children’s lives.

All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time.

Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.