Clinic Director

Areté Health PT; Wilmington (NC); On-site; USD 90,000 - 100,000; Full time

Job summary

A leading outpatient physical therapy provider is seeking a Clinic Director in Wilmington, NC. You will oversee all clinical and operational aspects and lead a dedicated team to deliver top-of-license care. The ideal candidate has significant experience in outpatient therapy, coupled with strong leadership skills. Join us to impact patient care positively, with an annual salary range of $90,000.00–$100,000.00.

Qualifications

• 2+ years of clinical experience in outpatient physical therapy.
• Ability to motivate and manage clinical staff.
• Experience in managing clinic profitability.

Responsibilities

• Oversee all clinical and operational aspects of the clinic.
• Lead and mentor a team of physical therapists.
• Monitor clinic financial performance and budget adherence.

Skills

Leadership experience

Business acumen

Commitment to patient satisfaction

Education

Physical Therapist or Physical Therapist Assistant licensure in North Carolina

Job description

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Job Summary

This Job Description outlines the primary duties, responsibilities, and expectations for the Clinic Director position at Brunswick Physical Therapy, a facility owned and operated by Arete Health. As a Clinic Director, you will play a critical role in overseeing all clinical and operational aspects of the clinic, ensuring the highest standards of patient care, fiscal responsibility, and team leadership.

Supervisory Responsibilities

• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Lead, mentor, and manage a team of physical therapists and patient experience coordinators.
• Foster a culture of continuous learning, professional growth, and collaboration.
• Ensure the clinic provides top-of-license care through evidence-based treatments and best practices.
• Strive for industry-leading patient outcomes, consistently maintaining an NPS score of >95%.
• Oversee clinic operations, ensuring efficient day‑to‑day management.
• Monitor clinic financial performance, including budget adherence and profitability.
• Represent the clinic in the community, building strong relationships with local healthcare providers and organizations.
• Implement strategies to ensure the best possible patient experiences, from initial contact through to post‑treatment.
• Utilize data and patient feedback to improve care and outcomes continuously.

Requirements

• Current Physical Therapist or Physical Therapist Assistant (PT/PTA) licensure in North Carolina (or eligible to obtain).
• 2+ years of clinical experience in outpatient physical therapy.
• Proven leadership experience, with the ability to motivate and manage clinical staff.
• Strong business acumen, with experience in managing clinic profitability and operational performance.
• A passion for delivering top-of-license care and driving patient satisfaction.

Key Performance Indicators (KPIs)

• Visits per Day: Achieve a minimum of 10 visits per day.
• Coding Average: Maintain a coding average of 3.8 UPV (Units Per Visit).
• Completion of Care: Ensure >10 visits are achieved for completion of care.
• Arrival Rate: Maintain an Arrival Rate of >90%.
• OTC Collections: Achieve >95% in Over-the-Counter (OTC) collections.
• EBITDA to Budget: Ensure EBITDA aligns with budget expectations.
• Notes Closure: Ensure notes are closed out within 24 hours of completion of care.

Physical Requirements

This role operates in a fast-paced outpatient clinic setting, requiring prolonged periods of standing, walking, and manual therapy. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why Join Us?

Arete Health is a growing, patient‑centric outpatient physical therapy provider focused on excellence in clinical outcomes, team culture, and operational performance. We empower our therapists and support teams to thrive in an environment that values care, integrity, and innovation. At Arete Health, we believe that leadership is about people first. You’ll play a key role in scaling a mission‑driven organization that puts patients and providers at the center of everything we do.

Arete Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Health Care Provider

Industries

Physical, Occupational and Speech Therapists

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Wilmington, NC $90,000.00–$100,000.00 6 days ago

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