Clinic Coordinator

BayMark Health Services; Bossier City (LA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Generous paid time off

Growth opportunities

Job summary

AppleGate Recovery, a division of BayMark Health Services, is seeking a Full Time Clinical Coordinator to oversee patient care, ensure quality standards, and supervise staff in a multi-site opioid use disorder treatment network. The role emphasizes intake, follow-up, records accuracy, and regulatory compliance across Federal and State guidelines.

The coordinator will lead training, perform chart reviews, and coordinate with the Program Director to meet training and staff development needs while

Qualifications

• Bachelor’s or Master’s degree in the behavioral health field preferred.
• Experience in behavioral health care and substance use treatment.
• Advanced knowledge in care management for patients in treatment facilities.
• Maturity, leadership, and counseling principles knowledge.
• Ability to enforce company policies on finances and operations.
• Strong writing, spelling, grammar, and organizational skills.
• Knowledge of computer operations and data entry.

Responsibilities

• Ensure maintenance of quality care.
• Monitor treatment of all patients.
• Maintain current clinical records by staff.
• Conduct internal program and patient records reviews and educational counseling.
• Assess training needs with the Program Director and report them.
• Ensure staff compliance with Federal and State regulations.
• Attend conferences, meetings and trainings as directed.
• Provide intake/readmission services and follow-up calls.
• Provide crisis intervention and referral to higher care when needed.
• Develop professional relationships and lead clinic tasks for stability.
• Participate in community and public relations activities.
• Collect patient program fees and ensure clinic financial accountability.

Skills

Care management

Interpersonal communication

Leadership

Detail oriented

Organization

Time management

Calm under deadlines

Team leadership

Professional image

Education

Bachelor’s or Master’s degree in behavioral health

Job description

• Calm under deadlines.

Full Time - Clinical Coordinator

AppleGate Recovery, a division of BayMark Health Services, is a multi-site, multi-service organization providing opioid use disorder treatment and rehabilitation for patients across the country. Providing high-quality, patient-centered treatment for addiction to prescription medications and other opioids remains the focus of AppleGate’s clinics. Combining evidence-based, medication assisted treatment with counseling and behavioral services, AppleGate offers the most successful option for many patients.

AppleGate leadership remains actively involved in the opioid use disorder treatment community, working tirelessly to improve state and federal regulations by educating policy makers about the benefits of evidence-based treatments such as methadone and buprenorphine therapy.

Responsibilities:

• To ensure the maintenance of quality care.
• To monitor treatment of all patients.
• Ensures that accurate and current clinical records are maintained by staff.
• To conduct internal program review, patient records review, as well as conduct educational counseling.
• To assess training needs of clinical and support staff with Program Director and report said needs to Program Director.
• To ensure staff compliance with Federal and State regulations governing the treatment of patients.
• Attend conferences, meetings and training programs as needed/directed.
• Hold a basic understanding of alcohol/drug abuse and addiction. Additionally, keep up-dated on current drug abuse and treatment information.
• Provide intake/readmission services.
• Provide follow-up calls/contact to all discharging patients for at least 30 days.
• Provide crisis intervention/supportive services to patients as needed. Refer to higher level of care as needed.
• Provide interagency reports/documentation as required.
• Perform individual and peer file reviews on a monthly basis for the purposes of quality control.
• Maintain and help with a chart monitoring system.
• Participate in or direct the efforts for community and public relations activities, including advertising and marketing.
• Collects patient program fees as necessary while in clinic.
• Is able to efficiently use a computer.
• Is able to efficiently use computer programs in order to ensure clinic financial accountability and accuracy.
• Able to develop professional, helpful and effective relationships with patients.
• Ability to function as a team leader with the ability to delegate necessary tasks for clinic stability.
• Ability to project a positive and professional image to the community, in representation of the clinic.
• Participates in and/or helps perform and attends monthly Clinic In-service Trainings.
• Provide follow-up calls to new patients within 48 hours.
• Other duties as assigned by the Program Director.

Qualifications:

• Bachelor’s or Master’s degree in the behavioral health field highly preferred. (Additional related experience may substitute for educational component)
• Appropriate work experience in the behavioral health field.
• Advanced knowledge and skills in care management for patients in substance abuse treatment facility
• Maturity, leadership, and knowledge of counseling principles
• Flexibility and ability to work under pressure
• Interpersonal communication skills
• Knowledge of typing, good writing, spelling, grammar, and organization skills.
• The ability to enforce company policies in regard to finances.
• Working knowledge of operation of telephone, fax machine, computer, computer programs, and copy machine.
• A “go-getter” that shows initiative and a positive, proactive style every day.
• Strong work ethic.
• Confident in abilities to create relationships and organize tasks.
• Attention to detail, ability to prioritize and work independently.
• Flexible, able to pivot if necessary without being uncomfortable.
• Calm under deadlines.
• Ability to work and interact with staff at all levels throughout the organization.
• Satisfactory references from employers and/or professional peers
• Satisfactory criminal background check
• Satisfactory drug screen

Benefits:

• Competitive salary
• Comprehensive benefits package, including medical, dental, vision and 401(K)
• Generous paid time off
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

AppleGate Recovery, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

AppleGate Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.