Clinic Clerk II - Floater

Northeast Valley Health Corporation; San Fernando (CA); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Northeast Valley Health Corporation is seeking an entry-level Clinic Clerk who will receive on-the-job training to perform front office duties across patient registration, eligibility screening, and medical records tasks. The role supports operations at NEVHC health centers and requires travel as directed.

The ideal candidate communicates effectively with patients, demonstrates a team mindset, and maintains strict confidentiality.

Formación

• High school diploma or GED required.
• At least 1 year of front office experience (registration, eligibility, medical records, telephone operator).
• Ability to travel to all NEVHC Health Centers as directed by supervisor.
• Strong verbal and written communication skills with patients and staff.
• Able to work effectively as part of a team and adapt to a changing environment.
• Fluency in English and Spanish (speaking, reading, writing, translation).
• Maintain confidentiality of health information.
• Current California driver’s license with acceptable driving record if required.

Responsabilidades

• Perform front office duties including patient registration, eligibility screening, and medical records clerk tasks.
• Provide telephone support and patient communication.
• Coordinate with supervisors and travel to NEVHC centers as needed.

Conocimientos

Verbal communication

Written communication

Team player

Adaptability

Cultural sensitivity

Confidentiality

Bilingual English/Spanish

Professional demeanor

Listening skills

Self-motivation

Customer service

Educación

High school diploma or GED

Descripción del empleo

The Clinic Clerk is an entry level position which will receive on-the-job training to perform tasks within one or more front office positions including, patient registration clerk, eligibility screener and medical records clerk.

Reports to: Associate Director of Healthcare Operations / Business Office Manager

Qualifications:

• 1. Education: High school diploma or General Educational Development GED) certificate.
• 2. Experience: Clinic Clerk II: Have at least one (1) year of experience in front office duties, including patient registration clerk, eligibility screener, medical records clerk and telephone operator.
• 3. Must be able to travel to all NEVHC Health Centers as directed by the supervisor.
• 4. Effective verbal and written communication skills to communicate clearly and effectively with patients and others.
• 5. Ability to work effectively as a team player.
• 6. Ability to be flexible and work in a changing environment.
• 7. Sensitivity to the different cultures represented among members and staff.
• 8. Demonstrated ability to listen and communicate with others in a professional and caring manner including sensitivity with individuals from diverse cultures and lifestyles.
• 9. Demonstrated ability to set priorities for tasks to work effectively in spite of interruptions and under minimal supervision. Self-starter, reliable and dependable.
• 10. Demonstrated proficiency with the electronic health record database within three months of attending training session(s).
• 11. Fluency in English (speaks, read and write).
• 12. Fluency in Spanish (speaks, translate, read and write).
• 13. Ability to maintain absolute confidentiality about health care and other patient/client information.
• 14. Current California driver’s license, appropriate insurance coverage and a driving record acceptable to the NEVHC’s insurance carrier (if required to drive on the job).

Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.