Clinic Assistant - LPN - CMA - Family Practice

ThedaCare, Inc.; Darboy (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

ThedaCare is hiring a Clinic Assistant in Wisconsin to provide patient-centered, team-based care under physician supervision. The role includes preparing patients, taking vital signs, documenting in the electronic health record, and supporting safe, compassionate care.

With a focus on collaboration across the care team, this position supports medication and test procedures, discharge summaries, and care coordination while ensuring a high-quality patient experience.

Qualifications

• Valid certification or registration through the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) or National Healthcare Association (NHA) or National Center for Competency Testing (NCCT) or a valid State of Wisconsin Licensed Practical Nurse license.
• Some departments may require additional certifications.
• American Heart Association Healthcare Provider Basic Life Support (BLS).

Responsibilities

• Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination.
• Provides documentation support for complex documentation in electronic health record during provider visit.
• Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices.
• Addresses situations or decisions to ensure patient concerns and needs are met.
• Reinforces patient education to improve care outcomes and safe patient practices.
• Assists the provider/RN in performing and documenting tests and procedures.
• Assists in discharging the patient at the completion of the office visit reinforcing the after-visit summary.
• Aids in the completion of medication, laboratory, and radiology orders as needed.
• Demonstrates professional and therapeutic relationships with patients, families, team members, and providers.
• Participates in patient panel management.
• Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions.
• Floats between specialty and primary care locations.

Education

AAMA/AMT/NCCT/NHA/Wisconsin Licensed Practical Nurse license

High School diploma or GED

Graduate of a medical assistant program

Certified Nursing Assistant or Patient Care Technician experience

American Heart Association Healthcare Provider BLS

Job description

Why ThedaCare?

Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits

Benefits, with a whole-person approach to wellness - Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare!

About ThedaCare! Summary

The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team based approach to meet the physical and psychosocial needs of the patient. Under the supervision of the physician, advanced practice clinicians, RN, or nurse leader, performs patient-centered care. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the clinic by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

Job Description

Schedule: Monday- Friday, 7 am-6 pm variable Saturday 8 am-4 pm, up to 5x a year (Training is full-time for 6- 8 weeks) https://youtu.be/pLkxCdUHnmU

Key Accountabilities

• Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination.
• Provides documentation support for complex documentation in electronic health record during provider visit.
• Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices.
• Addresses situations or decisions to ensure patient concerns and needs are met.
• Reinforces patient education to improve care outcomes and safe patient practices.
• Assists the provider/RN in performing and documenting tests and procedures.
• Assists in discharging the patient at the completion of the office visit reinforcing the after-visit summary.
• Aids in the completion of medication, laboratory, and radiology orders as needed.
• Demonstrates professional and therapeutic relationships with patients, families, team members, and providers.
• Participates in patient panel management.
• Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions.
• Floats between specialty and primary care locations.

Qualifications (CMA)

• Valid certification or registration through the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) or National Healthcare Association (NHA) or National Center for Competency Testing (NCCT) or a valid State of Wisconsin Licensed Practical Nurse license.
• Some departments may require additional certifications.
• American Heart Association Healthcare Provider Basic Life Support (BLS).

Qualifications (Clinic Assistant)

• High School diploma or GED preferred
• Must be 18 years of age Graduate of a medical assistant program; Preferred One (1) year experience as a Certified Nursing Assistant or Patient Care Technician; Preferred American Heart Association Healthcare Provider BLS

Physical Demands

Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties Manual dexterity and hand-eye coordination to perform patient care procedures Work Environment Frequent exposure to sharp objects and instruments Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock Occasional high noise level in work environment Standing and/or walking for extended periods of time Transporting patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed Possible exposure to communicable diseases, hazardous materials, and pharmacological agents Occasional contact with aggressive and or combative patients.

Job Classification

Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties .

Scheduled Weekly Hours

36

Scheduled FTE

0.9

Location

ThedaCare Physicians - Darboy - Appleton,Wisconsin

Overtime Exempt

No

Worker Shift Details

Days

About ThedaCare

ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services. We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We’ve improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities. This job posting is available in other languages besides English free of charge.

Equal Opportunity Statement

ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.