Clinic Assistant

DuPage County Health Department; Wheaton (IL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

12 paid holidays

12 vacation days

Sick leave

Tuition reimbursement

Parental leave (12 weeks)

Job summary

DuPage County Health Department is seeking a Clinic Assistant to support Adult Health Services in Sexual Wellness and Tuberculosis clinics. You will perform clerical tasks, assist nurses with patient care activities, data entry, reception, scheduling, and prepare medical records.

The role emphasizes adherence to office procedures, confidentiality, and teamwork. Bilingual Spanish is preferred; phlebotomy certification and medical billing knowledge are highly preferred but not required.

Qualifications

• Completion of high school diploma/GED.
• One year of experience in customer service preferred.
• Bilingual in Spanish preferred.
• Phlebotomy certification and medical billing knowledge are highly preferred but not required.

Responsibilities

• Updates client records and enters client data into computer systems.
• Schedules appointments and ensures consent forms are signed; prepares forms/worksheets.
• Sets up clinic rooms with supplies; processes daily reports; monitors stock and replenishment.

Skills

Customer service

Office procedures

Communication

Bilingual Spanish

Education

High School Diploma or GED

Tools

Phlebotomy certification

Medical billing knowledge

Job description

In this role of Clinic Assistant, you will be working in our Adult Health Services programs and will be responsible for performing clerical duties to assist with the efficient movement of clients through our Sexual Wellness and Tuberculosis Clinics. We are looking for someone with the ability to adhere to office procedures while assisting nurses with patient care activities, including data entry, telephone reception, registration scheduling, escorting patients, preparing medical records and stocking exam rooms.

This position offers an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you’ll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life’s most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness

The hours for this position are Monday - 8:00 am to 4:30 pm, Tuesday 8:00 am to 7:00 pm (rotating evenings, 7.5 hours) Wednesday 8;00n am to 4:30 pm, Thursday 8:00 am to 4:30 pm and Friday from 8:00 am to 4:30 pm. *Salary may increase based on experience.

• Updates client records; enters client’s data into computer systems including revising or updating addresses and telephone numbers.
• Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets.
• Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed.
• Patient care activities including Direct Observation Therapy activities, collecting information from clients, escorting patients, preparing medical records, stocking exam rooms, drawing blood (if certified), and performing in-house procedures.
• Maintains required training, licensure, and/or certification.
• Adheres to department guidelines for attendance and punctuality.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• May assist with determining client eligibility for programs.
• Assist with interpretation.

Completion of high school diploma/GED. One year of experience working in customer service is preferred. Bilingual in Spanish is preferred. Attendance at paid New Hire Orientation is required. Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems preferred. Phlebotomy certification and Medical Billing experience highly preferred but not required.