Clinic Administrator II, Pacific Tower Dental

Neighborcare Health; Seattle (WA); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player in healthcare is seeking a Clinic Administrator II to enhance operational efficiency and support clinic management. This role involves leading staff, managing budgets, and ensuring compliance with healthcare regulations. The ideal candidate will have a strong background in administration, excellent communication skills, and the ability to foster collaborative relationships. Join a dedicated team committed to providing quality healthcare to underserved communities and make a meaningful impact in the lives of others. If you are passionate about improving healthcare access and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement with Matching

Life Insurance

Employee Assistance Program

Pet Insurance

Qualifications

• Bachelor's degree or HS Diploma with 5 years relevant experience required.
• Two years of direct supervision experience preferred.

Responsibilities

• Manage clinic schedules and ensure adequate coverage.
• Oversee annual budgets and monitor productivity.
• Lead staff meetings and coordinate community outreach.

Skills

HIPAA Compliance

Conflict Management

Time Management

Teamwork

Communication Skills

Problem Solving

Education

Bachelor's degree

HS Diploma/GED with relevant experience

Tools

Electronic Medical Records

Word Processing Software

Spreadsheet Software

Presentation Software

Email Software

Job description

Clinic Administrator II, Pacific Tower Dental

Pay Competitive

Location Seattle/Washington

Employment type Full-Time

Job Description

• Req#: CLINI004345

Neighborcare Health offers a robust benefit package: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program.

Purpose

The Clinic Administrator (CA) II is responsible for providing support throughout the clinic. Key duties include the creation of clinic schedules, leading staff meetings, managing annual budgets, hiring and training direct reports, and providing support to business management. The CA II is also responsible for working in partnership with outside agencies and organizations based on Neighborcare Health’s formal contracts and agreements. They represent NCH in a positive and collaborative way and may be required to attend meetings and functions at the outside agencies request both during and outside business hours. A proactive and collaborative approach to partnership may be needed to continually support and develop the working relationship.

In this position you will:

Primary Responsibilities

Administrative Work

• Review, maintain and coordinate clinic schedules to account for vacations, illness, meetings while maintaining adequate clinic coverage
• Identify and resolve issues and concerns, escalating as needed to appropriate resources
• Develop and implement organization and strategic goals and key performance indicators
• Cascade organizational information to staff
• Oversee set-up, maintenance and management of administrative support systems, ensuring information is complete, accurate and clinic goals and deadlines are met

Operations Management

• Plan and Lead/Co-lead staff meetings, trainings, and team building activities
• Coordinate community outreach and local or co-located partnerships
• Participate in NeighborCare leadership meetings and leadership development activities
• Manage and respond to fluctuations in patient access, demand, and satisfaction
• Integration of service lines within the sites to meet patient need and maximize efficiency

Financial Management

• Plan monitor, and manage annual budgets
• Monitor and communicate productivity to providers in partnership with clinical site director

People Management

• Hire, train and orient direct and non-direct reports on clinical operations and functions
• Ongoing coaching and support
• Provide support to team to address individual performance issues, develop improvement plans and coordinate with HR Team as needed

Required qualifications:

• Bachelor’s degree OR HS Diploma/GED with 5-years relevant work experience in a professional setting
• Two (2) years of direct supervision of people or teams experience

Preferred qualifications:

• Bachelor’s or Master’s degree in business, or healthcare administration, health care or health sciences
• Two (2) years of both health care administration/practice management and leadership team supervision and development
• Non-profit organization administration

Key Skills, Knowledge & Abilities

Required for this job:

• Ability to meet and comply with HIPAA/Confidentiality policies and procedures and to handle confidential and sensitive patient and staff information
• Demonstrates the ability to conduct discussions of a sensitive nature with staff and patients
• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures and sexual orientations
• Ability to develop collaborative working relationships that foster a positive working environment with an emphasis on teamwork
• Ability to provide constructive and effective feedback on performance to staff
• Ability to develop solutions and manage expectations
• Ability to facilitate and present at meetings; Attention to detail
• Conflict management;
• Ability to organize and manage time and tasks independently
• Ability to communicate in person, email, and on the phone
• Ability to work in a high pressure, time-sensitive, and complex health care environment.
• Ability to prioritize work assignments and adjust tasks as needed
• Proficient with computers. Proficient in the use of word processing, spreadsheets, presentations and email

Preferred for this job:

• Familiarity with medical and/or dental terminology
• Experience with Electronic Medical Records
• Experience with insurance providers and billing

Our Mission

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments

Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other.

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position is a Minimum $36.59/hour up to $49.93/hour Maximum. Compensation will be determined based on years of relevant experience.

Union: No

Full job description will be provided during the interview process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About the company

Everyone deserves quality health care. For more than 50 years, Neighborcare Health has provided a health care home for our most vulnerable neighbors.