Clinic Administrator- Colliers Wod

Renal Services Ltd; Colliers (WV); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

35 days' paid leave

Job summary

DaVita UK is seeking a Clinic Administrator for its Colliers Wood dialysis clinic. You’ll provide clerical and administrative support to clinics and other departments, work with IT systems, and help run the clinic smoothly in a patient-centered environment.

The role includes data entry, filing, and coordinating with staff across departments. A friendly, professional approach and strong attention to detail are essential for daily operations.

Qualifications

• Excellent communication and computer skills.
• Friendly, outgoing, professional and polite.
• Strong attention to detail.

Responsibilities

• To undertake patient referrals sensitively and empathetically, communicating with a wide range of people.
• To provide telephone support for the team, handling enquiries from clinical teams, patients, relatives, carers and other healthcare professionals.
• Ensure messages are communicated accurately and dealt with promptly.

Skills

Communication skills

Computer skills

Friendly demeanor

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

About Us

DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments.

Role Overview

We’re looking for a Clinic Administrator in our Dialysis Clinic at Colliers Wood. In DaVita, we champion a Community First, Company Second culture. As the Clinic Administrator, you’ll be part of a small team providing both clerical and administrative support to clinics and other departments, either as part of a team or individually with relevant IT and organisational skills. Being a Clinic Administrator is a varied role encompassing all elements of running a clinic.

Responsibilities

• To undertake patient referrals sensitively and empathetically, being able to communicate with a wide range of people.
• To provide telephone support for the team, dealing with both straightforward and complex enquiries from a range of sources, including the clinical teams, patients, relatives, carers as well as GP and other healthcare professionals.
• Ensure messages are communicated accurately and dealt with in an appropriate and timely manner.
• To accurately input, update and retrieve data in a timely manner, using a variety of systems (electronic and paper based), including both patient/client records.
• Ensure information is held in a secure and confidential manner in line with data protection guidelines.
• Dealing with telephone and email enquiries (e.g. Microsoft Outlook) Photocopy and print various documents, sometimes on behalf of other colleagues organise and store paperwork, documents and computer-based information create and maintain filing and other office systems.
• liaise with staff in other departments and with external contacts order and maintain stationery and equipment organise travel and accommodation for staff and other external contacts.
• Other administrative support requested from time to time.

Requirements / Qualifications

• Excellent communication & computer skills (Word, Excel, Outlook, Internet etc)
• Friendly, outgoing, professional, and polite
• Strong attention to detail

What can you expect when you join?

• Competitive Salary
• Company Pension Scheme
• 35 days' paid leave per annum, including bank holidays
• Monday to Friday working pattern(9am to 5pm).
• Day shifts only
• Life Assurance to 3 times annual salary
• Retail discount scheme membership
• A commitment to your training and development
• A "community first, company second" culture based on Core Values that really matter
• An exciting, collaborative and driven multinational environment
• Live our mission: To be the Provider, Partner, and Employer of Choice Dedication, above all, to caring for our patients and teammates