Clinic Administrator

CenterWell; United States; On-site; USD 71,000 - 98,000; Full time

Job summary

CenterWell Senior Primary Care seeks a Clinic Administrator to plan and direct outpatient care operations within a clinical setting. You will develop staffing plans, policies and procedures, and work closely with clinicians to ensure optimal patient outcomes.

The role involves cross-department collaboration and supervision of both professional and support staff. The position is patient-facing, on-site, and requires a Bachelor’s degree in business or healthcare administration with 5+ years of

Qualifications

• 5+ years of operational leadership within a multi-physician office or clinical group.
• Front of house management and clinical operations experience.
• Ability to lead, coach and mentor teams.
• CPR certification and TB screening participation required.

Responsibilities

• Plan and direct the work of professional and support personnel delivering outpatient care.
• Develop staffing plans, policies and procedures for the facility.
• Collaborate with clinicians to ensure optimal patient outcomes.
• Make resource, approach and tactical operation decisions within own department.

Skills

Operational leadership

Front of house management

Team leadership

Interpersonal skills

CPR certification

EMR/HIM systems knowledge

Education

Bachelor's degree

Tools

EMR/EHR systems

Job description

Become a part of our caring community

The Clinic Administrator plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Clinic Administrator works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

The Clinic Administrator helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Use your skills to make an impact

Required Qualifications

• Must be able to work on-site at assigned Center(s).


• Bachelor’s degree, preferably in Business Administration, Healthcare Administration, or a related field


• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.


• Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.


• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.


• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff.


• Job is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.


• Candidates selected for this job will be required to adhere to Humana’s flu vaccine policy.


• Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.

Preferred Qualifications

• Basic knowledge of Population Health Strategy


• Familiarity with Medicare


• Experience managing a budget of $500,000+

Additional Information

This role is considered patient-facing and is part of the company’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well‑being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well‑being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high‑quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.