Clinic Administrative Services Representative- Oldsmar, FL

National University of Health Sciences; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

National University of Health Sciences is seeking a Clinic Administrative Services Representative for our Oldsmar, FL site. The role handles front desk duties, scheduling, patient registration, and billing in a busy integrated healthcare clinic.

The position requires strong communication, organization, initiative, and the ability to learn new computer systems. Experience with EHR is preferred and confidentiality per HIPAA is essential.

Qualifications

• Strong communication and organizational skills required.
• Must have a positive attitude and take initiative.
• Ability to quickly learn new computer systems and office processes.

Responsibilities

• Greet, direct, and check in all patients and visitors.
• Answering calls and entering patient information into the system.
• Accurately calculate and collect payments at check-out and handle scheduling.

Skills

Communication

Organizational skills

Positive attitude

Initiative

Education

High School Diploma

College coursework in healthcare

Tools

EHR system

Job description

Clinic Administrative Services Representative- Oldsmar, FL

Full-time Shifts 6:45 a.m. – 3:15 p.m., 10:30 a.m. – 7:00 p.m., or as assigned.

Job Summary

The Clinic Administrative Services Representative is part of a team of employees who are the initial contact for patients and visitors to our Integrated Healthcare Clinic. Knowledgeable at both registration and check-out, the representative is responsible for all front desk activities which can include conveying information regarding the specialties and activities of the Clinic, scheduling appointments, registering patients, or calculating and receiving payments for services.

Responsibilities

Greet, direct, and check in all patients and visitors

• Answering calls
• Enter patient registration information into computer system
• Accurately calculate and collect patient payments at check out
• Assist patients with billing inquiries
• Research patient balances
• Provide financial and administrative support to Interns and Clinicians
• Effectively communicate information regarding Clinic services
• Maintain thorough knowledge of clinic policy and procedures
• Maintain thorough knowledge of billing and collection procedures
• Treat all medical records in a secure, confidential manner with the understanding of privacy policy and HIPAA law
• Crosstrain with Clinic Supply Dept. including:
  • Fulfilling records requests
  • Checking out equipment to Interns
  • Operation of POS System
  • Ordering lab and treatment supplies
  • Other duties as assigned

Qualifications

Required

• High School Diploma
• Strong communication and organizational skills
• Must have a positive attitude and take initiative
• Ability to quickly learn new computer systems and office processes

Preferred

• College coursework in healthcare
• Clinic office experience
• EHR system experience