Job Description
We are constantly looking to add to our core talent. If you are seeking a challenging and rewarding career in a diverse and dynamic work environment, Haemonetics is your employer of choice.
Job Details
Summary: The Clinical Specialist will collaborate with the Regional Sales Director and Territory Manager within a defined geographic area to meet with existing and potential clients (e.g., physicians, physician office groups at hospitals). The goal is to identify their clinical needs, goals, and constraints related to patient care, and to demonstrate how company products can help achieve their objectives. By providing case coverage, the Clinical Specialist will contribute to meeting sales targets, achieving company objectives, and increasing revenue.
Essential Duties and Responsibilities
- Provide clinical support, troubleshooting, and in-service education for company products, collaborating with the Territory Manager to ensure good case coverage and positive clinical outcomes.
- Educate customers on the clinical benefits and proper usage of company products.
- Stay informed about the latest product, therapy, and technology developments through active engagement in procedural and technical discussions.
- Link clinical data to key messaging effectively.
- Meet with customers to identify clinical needs and provide creative solutions using company products.
- Transfer account knowledge and other relevant information to the Territory Manager weekly.
- Demonstrate excellent interpersonal skills and a strong clinical orientation, with the ability to influence diverse clinician, nurse, and lab technician personalities.
Qualifications
- Ability to maintain good relationships while handling sensitive and confidential matters.
- Excellent verbal and written communication skills, with proficiency in business communication and grammar.
- Attention to detail in record-keeping and report processing; knowledge of MS Office.
- Thorough knowledge of the medical device market, products, and customer base within the territory.
- Ability to work independently and self-directively.
Education and Experience
- BA/BS or equivalent experience preferred; medical training (RN, cath lab technician, etc.) is a plus.
- Minimum of 5+ years of related experience, preferably in the medical industry.
- Strong clinical orientation, with experience in interventional cardiology and/or cardiac surgery preferred.
Skills
- Strong work ethic and sense of urgency to accomplish objectives.
- Ability to establish credibility and deliver messages effectively to clinical staff, administrators, and physicians, overcoming obstacles.
- Emotional intelligence to manage schedules efficiently.
- Previous industry experience in the cardiovascular space, calling on interventional cardiologists, vascular surgeons, interventional radiologists, and clinical staff.
- Experience with vessel closure and clinical education/training is preferred.
- Valuing teamwork and collaboration internally and with customers.
Physical Demands
Ability to stand for long hours wearing heavy Cath Lab protective clothing.
Work Environment
- Travel may be required.
- Hospital, Cath Lab, and physician office settings.
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