Clincial Specialist, CRM- Rhode Island

MDU Medtronic USA Inc; Rhode Island; Sur place; USD 72 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision insurance

Health Savings Account (HSA)

Tuition assistance/reimbursement

Employee Stock Purchase Plan

401(k) with employer match

Résumé du poste

Medtronic plc in Rhode Island is seeking a field-based Clinical Specialist to support Cardiac Rhythm Management (CRM) devices and therapies. You will travel ~80% to hospitals and clinics, provide technical and clinical support, educate staff, and work with field sales to meet territory objectives.

The role requires a healthcare or related degree and driving eligibility; candidates with experience in cardiology labs or Salesforce and Microsoft tools are preferred. U.S.

Qualifications

• Bachelor’s degree and 2+ years of healthcare, field sales, or related experience.
• Valid driver’s license and driving record that meets company standards.
• Ability to reside in Rhode Island territory and travel ~80% to customer accounts.

Responsabilités

• Provide technical support for CRM devices and therapies, including device interrogations and implants.
• Educate physicians and hospital staff on CRM products and therapies.
• Coordinate patient documentation, inventory, equipment resources, and programmer software.
• Collaborate with sales leadership and field partners to support territory objectives.
• Identify customer opportunities and monitor competitive trends to provide feedback.
• Maintain technical expertise on CRM products and therapies and participate in training of new staff.
• Support onboarding and development of new Clinical Specialists and Sales Representatives.
• Participate in weekend/holiday/after-hours coverage as needed.

Formation

Bachelor’s Degree or higher in healthcare, life sciences, biomedical engineering or related field

Strong driving record and valid driver’s license

Sales/clinical support experience in healthcare setting

Outils

Salesforce

Microsoft Office

Description du poste

About the Position

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Cardiac Rhythm Management (CRM) Portfolio

The Cardiac Rhythm Management (CRM) portfolio delivers therapies designed to restore, support, and protect every heartbeat through advanced pacing, defibrillation, and remote monitoring solutions. CRM combines proven therapies with intelligent technology to support meaningful patient outcomes.

Day in the Life

This field-based position supports the Rhode Island territory and requires residence within the assigned area. The role involves regular travel to hospitals, clinics, and customer accounts, with approximately 80% travel and frequent independent driving. The Clinical Specialist provides technical, clinical, educational, operational, and sales support for Cardiac Rhythm Management products and therapies. This role works directly with physicians, hospital staff, customers, and field sales partners to support device implants, patient care, customer education, and territory objectives.

Primary Responsibilities

• Provide technical support for CRM devices and therapies, including device interrogations, system checks, implants, troubleshooting, and follow‑up support.
• Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
• Coordinate patient documentation, inventory, equipment resources, programmer software, and daily customer coverage.
• Collaborate with sales leadership and field partners to address customer needs and support territory sales objectives.
• Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable field feedback.
• Maintain technical expertise on CRM products, therapies, patient management solutions, and new product introductions.
• Support the onboarding and development of new Clinical Specialists and Sales Representatives.
• Participate in weekend, holiday, urgent, and occasional after‑hours customer coverage based on business needs.

Required Qualifications

• High School Diploma and 6+ years OR Associate’s Degree and 4+ years OR Bachelor’s Degree and 2+ years of experience in healthcare, field sales, complex mathematics, mechanical concepts, science, or computing.
• Valid driver’s license, active auto insurance, and driving record that meets company standards.
• Ability to reside within the Rhode Island territory and travel approximately 80% to customer accounts.

Preferred Qualifications

• Bachelor’s degree in nursing, life sciences, or biomedical engineering.
• 2+ years of experience in a cardiac catheterization lab, electrophysiology lab, hospital, or clinic with cardiology knowledge.
• Working knowledge of medical terminology and the medical device industry.
• Experience with Microsoft applications and Salesforce.
• Ability to meet customer and hospital vendor credentialing requirements.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8C.F.R. §214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$72,000.00 - $90,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long‑term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well‑being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short‑term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non‑qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
• Regular employees are those who are not temporary, such as interns.
• Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
• Please note some of the above benefits may not apply to workers in Puerto Rico.

Equal Employment Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Credentialing and E-Verify

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.