Climbing Gym Operations Lead & Community Builder

Central Rock Gym; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Central Rock Gym in New York is looking for an Assistant Manager to oversee daily operations, including staffing, membership, and retail management. This role requires strong leadership skills and the ability to foster a positive environment for both employees and clients.

The ideal candidate has 2+ years of climbing experience and certifications like CPR/First Aid. Responsibilities include ensuring operational smoothness and top-notch customer service, while also assisting in marketing strategies and events.

Qualifications

• 2+ years of climbing experience required.
• Flexible schedule, including early mornings, nights, and holidays.
• Strong attention to detail and ability to take initiative.

Responsibilities

• Create a positive, inclusive environment for all employees and guests.
• Assist with payroll, reporting, and meeting goals.
• Manage retail, including stock and new products.
• Support incident reporting and safety reviews.

Skills

Customer service

Team leadership

Climbing expertise

Scheduling

Operational improvement

Education

CPR/First Aid certification

CWI, AMGA, or similar certification

Tools

Google Suite

Job description

Central Rock Gym in New York is looking for an Assistant Manager to oversee daily operations, including staffing, membership, and retail management. This role requires strong leadership skills and the ability to foster a positive environment for both employees and clients.

The ideal candidate has 2+ years of climbing experience and certifications like CPR/First Aid. Responsibilities include ensuring operational smoothness and top-notch customer service, while also assisting in marketing strategies and events.