CLIENTELE TECH-Mckenzie

MSHN Enterprises LLC.; Northern (KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

MSHN Enterprises LLC is seeking compassionate residential care staff to support adults with serious mental illness in a supervised group home setting. You will help ensure safety, assist with medication management, and provide psycho-social rehabilitation activities while collaborating with a professional team.

Responsibilities include de-escalation, incident reporting, and maintaining a positive, professional environment in daily operations.

Qualifications

• Must be 18 years or older.
• Valid driver’s license or state ID.
• Successful completion of a drug screen.
• Background results within company standards (i.e. no assault, bodily harm, weapons or drug charges).
• CPR & First Aid certification, or must complete MSHN CPR/first aid class within first thirty days of employment, certification repeated every 2 years.
• Good communication skills and organization and prioritization of tasks.

Responsibilities

• Ensure residents are safe and not in danger at any time; supervise residents at all times and perform necessary checks.
• De-escalate residents to maintain group safety and help them regain self-control.
• Immediately report any unsafe environmental circumstances and read evacuation plans.
• Provide Psycho Social Rehabilitation discussions and activities, and educate residents for independent living.
• Maintain professional attitude and teamwork; follow chain of command if conflicts arise.
• Adhere to Medication Assistance policies and documentation; ensure correct medications and MAR are managed during outings or passes.

Skills

Good communication skills

Organizational skills

CPR & First Aid

Teamwork

Job description

Description

Established in 2001, MSHN Enterprises is a supervised group home setting for individuals enduring severe and persistant mental illness. We provide therapeutic psycho-social rehabilitation groups, community outings, medication management, as well as individual therapy. MSHN also offers enhanced and medically fragile housing services to those individuals who have complex behavioral issues and/or medical issues in addition to mental illness. These services include treatment and nursing and/or physician professionals. We are not just a group home, we are a full service supportive living program.

RESIDENT SAFETY:

Ensure residents are safe and not in the way of danger at any time. Proper Supervision of residents at

all times and performing necessary checks. Never leave any residents by themselves or in a situation

where they would be unsupervised. De-escalate residents to maintain group safety and help them

regain self-control. Immediately report any unsafe environmental circumstances. Read and be

familiar with fire and other natural disaster evacuation plans.

PROFESSIONALISM:

Be receptive of supervisory feedback, recognizing your own weaknesses and identifying ways to

strengthen them. Maintain all necessary training and seek out additional information that will aide in

personal development. Maintain current knowledge on psychiatric disorders and mental health

disorders. Refrain from gossip and any type of negative ongoing attitudes. Encourage staff

members to refrain from gossip and maintain a positive, professional attitude.

TIME AND ATTENDANCE:

Be on time and ready to work for your shift. When unable to attend work due to illness, contact your

supervisor with as much notice as possible. If you have a medical condition which causes you to be

absent repeatedly, you may notify Human Resources directly to complete any necessary

paperwork. Come to work dressed professionally, ready to do your best. When requesting time off,

requests need to be made 2 weeks in writing in advance to your supervisor.

TEAM WORK IS KEY:

Every position at MSHN Enterprises LLS is an important part of our success. We are all part of the team

that has the same goal of taking care of our clients to ready them for independent living. At any

time if you feel as though you have a conflict/issue with another employee, talk with that employee

first. If it cannot be resolved, follow the chain of command to resolve it.

MEDICATION ASSISTANCE:

Adhere to policy and procedure of Medication Assistance as overviewed in Medication Assistance

documentation. Ensuring that the correct medication and the correct resident on the correct

schedule are being done and appropriately initialing the MAR while medication assistance is going on. Sending the correct medications with residents as they go on outings or pass and notifying ED

and/or LPN of any discrepancies in medication or if the medication is running low for some

reason. Appropriately document any PRN medications as they are needed.

RESIDENT INTERACTION:

Conduct Psycho Social Rehabilitation discussions and activities. Respect the residents' right to privacy

and dignity. Provide positive encouragement as you educate them in order to help them

accomplish necessary skills for independent living. Always model appropriate behavior utilizing

yourself as the standard for residents. As needed assist or supervise residents with personal hygiene

needs and appropriate clothing choices. Remembering that HIPPA governs the residents and their

stay at Mid-South HealthNet, Inc

DOCUMENTATION AND COMMUNICATION

Always complete accurate, thorough documentation in a timely manner. When completing

incident forms, do not leave any blanks or leave out significant information. Ensure all checklists and

deep cleaning logs are completed on time. Do not be afraid to ask questions. Complete the intershift

communication book and verbally communicate pertinent information to the next shift. At the

beginning of shift; check the staff communication book for new memos and initial any memos after

you have read them. Report all incidents immediately following the proper chain of command.

ENVIRONMENTAL CLEANLINESS:

Start your shift by completing a walk-through evaluation and addressing any issues. Refer to the daily

rounds checklist to ensure everything has been covered. Assist and supervise residents in completion

of their chores and/or any cleaning jobs as they arise. Check your shift specific checklists and

complete them in a timely manner.

FOOD PREPARATION:

Prepare meals as dictated by the weekly menu or make appropriate substitutions as necessary with

proper clearance from your supervisor. Check the menu and takeout food to thaw for the next day's

meals. Appropriately label (time/date, what it is) and store any/all left over food items.

Requirements

Requirements

JOB REQUIREMENTS:

The following are minimum requirements for each position at MSHN Enterprises LLC:

1. Must be 18 years of age or older
2. Valid Divers license or state ID
3. Successful completion of a drug screen
4. Background results within company standards (i.e. no assault, bodily harm, possession of weapons or drug charge)
5. Must have CPR & First aid or must complete MSHN CPR/first aid class within first thirty days of employment. Certification must be repeated every 2 years.
6. Good Communication Skills and Organization and Prioritization of Tasks.