Clientele Specialist - Roosevelt Field

The Foschini Group / TFG London; New York, Northern (NY, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Commission

Job summary

Hobbs London is seeking a Clientele Specialist to deliver a luxury shopping experience and cultivate enduring client relationships. You will tailor styling advice and wardrobe solutions, leveraging an established client network to drive sales both in-store and online.

Join a brand with timeless British fashion, where you will maintain detailed client profiles, participate in events and styling sessions, and collaborate with the in-store team to elevate every customer interaction.

Qualifications

• Established client network to drive sales and offer styling advice.
• Ability to create wardrobe solutions tailored to individual clients.
• Sound knowledge of current fashion trends and styling principles.

Responsibilities

• Build and maintain strong client relationships to deliver a 5* experience.
• Offer luxury shopping experiences in-store and online.
• Maintain detailed client profiles and participate in events and styling sessions.
• Collaborate with the in-store team to drive customer loyalty.

Skills

Clienteling

Styling advice

Wardrobe solutions

Sales drive

Team collaboration

Fashion trend knowledge

Job description

Since 1981, Hobbs has been dedicated to creating timeless womenswear collections that embody elegance, sophistication, and versatility. We’re passionate about exceptional service, with the customer at the heart of everything we do.

We are looking for a Clientele Specialist to join our team who will create a 5* customer experience and develop and maintain excellent client relationships.

What you'll be doing:

As a Clientele Specialist you will be passionate about fashion and dedicated to building strong client relationships. In this role, you’ll offer a luxury shopping experience that’s tailored to each customer’s style, helping them create wardrobes that reflect Hobbs London’s timeless elegance.

Who you'll be:

• Confident using your established client network to drive sales, offering styling advice and wardrobe solutions.
• Work in collaboration with the instore team to deliver an inspirational customer experience, whilst identifying opportunities to drive customer loyalty.
• Promote and deliver seamless, elevated shopping experiences both in-store and online.
• Maintain detailed client profiles and partake in store events and styling sessions.
• Sound knowledge of current fashion trends and styling principles.

What's In It for You?

We’re not only interested in what you bring to us; we’ll give you the tools and support to advance your career wherever you want it to go. Our benefits include:

• Commission

Shifts will include weekdays and weekends.

About Us

Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London, Whistles and White Stuff in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture thatwelcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.