Client Value Executive- Residential Real Estate

TransUnion; New York (NY); Remote; USD 54,000 - 84,000; Full time

Job summary

A leading data and analytics company is seeking a Client Value Executive in New York to manage client relationships and ensure satisfaction. Responsibilities include retaining client revenue, exploring additional opportunities, and leveraging analytical solutions. The ideal candidate has a bachelor's degree and experience in consultative sales. This remote position allows for occasional in-person events.

Benefits

Flexible time off

Paid holidays

Health benefits

401(k) with employer match

Tuition reimbursement

Qualifications

• 2+ years of experience in a consultative sales environment.
• Understanding of rental screening processes.
• Ability to travel up to 25%.

Responsibilities

• Manage relationships with existing clients.
• Defend existing revenue and explore new revenue opportunities.
• Coordinate internal resources to resolve client issues.
• Maintain documentation in Salesforce.

Skills

Sales acumen

Negotiation skills

Client relationship management

Technical communication

Data analysis

Education

Bachelor’s degree or higher

Tools

Salesforce

Excel

PowerPoint

Word

Teams

Zoom

Job description

Overview

TransUnion's Client Value Executive will serve as the primary day-to-day contact for a portfolio of customers who utilize services aimed at reducing the risks associated with tenant approval and rental decisions. This role is primarily responsible for protecting and retaining a substantial base of existing client revenue by fostering strong relationships, ensuring client satisfaction, and driving measurable return on investment in TransUnion solutions.

What You'll Bring

• 2+ years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Bachelor’s degree or higher from an accredited institution.
• Understanding of rental screening environment, as well as data and analytics relevant to the industry.
• Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Experience negotiating complex agreements and communicating technical concepts.
• Knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act.
• Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
• Ability to travel up to 25% of the time.

Impact You'll Make

• Proactively manage a large base of existing clients, supporting day-to-day customer relationships.
• Defend existing revenue within assigned account base by developing a deep understanding of each client’s business needs and issues to drive client value.
• Expand relationships within existing account base to uncover incremental revenue opportunities by partnering with Sales and Client Executives on new business opportunities.
• Coordinate and deliver Executive Business Reviews with clients where applicable.
• Coordinate internal resources to resolve client issues across service, billing, technical, delivery, etc.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
• Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
• Provide clients with ongoing education of TransUnion’s solutions via thought leadership, events, etc.

Compliance and Policies

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (medical, dental, and vision), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Coverage for spouses/domestic partners and other eligible dependents is available on select health and welfare plans.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity, or any other characteristic protected by law. TransUnion takes affirmative action to employ and advance qualified individuals with disabilities and protected veterans; details are available upon request from [e-mail].

Pay Scale Information: The U.S. base salary range for this position is $54,200.00 - $84,000.00 annually. This position is eligible for base pay and commission, with commission targets typically 20% – 50% of base salary. The salary range is an estimate and actual compensation is based on factors including education, training, experience, skill set, location, and market considerations. Some roles may be eligible for long-term incentives and other compensation per company guidance.

TransUnion's Internal Job Title: CVE I, Account Mgmt - Direct Sales

Company: TransUnion LLC