Client Transitions Associate

Fartherfinance; Dallas (TX); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) matching & Roth IRA options

Unlimited PTO

Competitive compensation

Job summary

Farther seeks a Client Transition Operations Associate to manage the end-to-end client transition process, including new account opening documentation, ACATs and non-ACATs, and complex asset movements. You will coordinate with custodians and vendors to ensure seamless and timely completion of transition activities.

You will monitor a detailed transition pipeline, proactively track progress, resolve issues, and report status to internal stakeholders and clients.

Qualifications

• Experience in client service with advisor transitions or conversion management.
• Highly organized with exceptional attention to detail and strong communication skills.
• Knowledge of SMAs, 529s, annuities, 401(k)s, and alternative investments.
• Experience with custodians such as Charles Schwab, Fidelity, and Pershing.

Responsibilities

• Manage end-to-end client transitions including new account docs, ACATs and non-ACATs, and asset movements.
• Coordinate with custodians and vendors for timely transitions.
• Monitor a transition pipeline, track progress, and report status to internal stakeholders and clients.
• Serve as primary client contact during transition, ensuring documentation requirements are met.
• Resolve discrepancies, troubleshoot transfer issues, and reconcile custodian data across systems.
• Support a fast-paced, team-driven environment with tight deadlines.

Skills

Client service

Attention to detail

Wealth management knowledge

Custodian experience

Strong communication

Multi-tasking

Tools

Black Diamond

Job description

Company Description

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther’s founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise.We’re backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

The Role

As a Client Transition Operations Associate, you'll play a vital role in executing Farther's advisor and client transition process. You'll support the seamless migration of clients by managing operational workflows and ensuring accurate execution of financial operations. This role offers the opportunity to develop expertise in wealth management operations while contributing to the growth of our platform.

Your Impact

• Manage and execute the end-to-end client transition process, including processing and validating new account opening documentation, account transfers (ACATs and non-ACATs), and complex asset movements.
• Coordinate effectively with external partners such as custodians and third-party vendors to ensure seamless and timely completion of all transition activities.
• Monitor and maintain a detailed transition pipeline, proactively tracking progress, identifying potential roadblocks or risk situations, and reporting status updates to both internal stakeholders and clients.
• Serve as a primary point of contact for clients during the transition phase, providing exceptional service and ensuring all documentation requirements are clearly communicated and met.
• Apply strong problem-solving skills and a meticulous attention to detail to resolve documentation discrepancies, troubleshoot transfer issues, and reconcile custodian data, ensuring data integrity across all systems.
• Demonstrate a highly organized and results-oriented approach, with a proven ability to manage multiple competing client transitions and priorities simultaneously under tight deadlines.
• Contribute to a collaborative, team-oriented environment, consistently acting with a client-first mindset to ensure a smooth, positive, and professional experience for every new client.

The Ideal Match

• Background in client service, particularly with advisor transitions or conversion management
• Highly organized with exceptional attention to detail and strong communication skills
• Knowledge of financial products including SMAs, 529s, Annuities, 401Ks, and alternative investments
• Experience with and knowledge of standard operational aspects of wealth management client service with custodians such as Charles Schwab, Fidelity, and Pershing
• Team player with a positive attitude and a strong work ethic
• Comfortable working in a fast-paced environment and ability to handle multiple competing tasks

Bonus Points

• Comprehensive knowledge of the financial industry
• Passion for creating increased efficiencies within current operational processes for the business and servicing clients
• Familiarity with Black Diamond

Why Join Us

• Competitive comp package that rewards impact
• Work alongside some of the brightest minds in fintech
• Ground-floor opportunity at a fast-scaling startup
• Chart your own growth path as we expand
• Full health benefits + 401(k) matching & Roth IRA options
• Unlimited PTO

Ready to disrupt wealth management? Let's talk!