Client Systems Hardware Specialist I

Trace Systems Inc.; South Carolina; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT service provider in South Carolina is seeking a Client Systems Hardware Specialist I. The role involves managing client hardware and software, providing technical support, and ensuring compliance with security protocols. Candidates must have a Top Secret clearance and US citizenship. This position also requires at least an associate's degree in Computer Science or a related field, along with relevant experience in hardware support. Join this dynamic team to enhance your career in a supportive environment.

Qualifications

• Active, in-scope US Government issued Top Secret clearance with SCI eligibility.
• US Citizenship is required.
• DoD 8140 (IAT) Level 2 (Security+) or higher.

Responsibilities

• Add, move, and change client hardware and software.
• Provide system support to clients on the network/domain.
• Configure client level software and perform basic configuration management.
• Manage computer resources and validate equipment requirements.
• Support O&M of deployable communications suites.

Skills

Client hardware and software support

System configuration

Technical support

Configuration management

Email management

User awareness promotion

Education

Associates degree in Computer Science or related field

2+ years' experience in Computer/IT hardware support

Job description

Overview

Job Title: Client Systems Hardware Specialist I

Location: Shaw AFB, SC

This position is pending contract award.

Job Responsibilities

• Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
• Provide system support to clients operating on the network/domain;
• Configure client level software, modify software configuration, and perform basic configuration management functions;
• Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems; Install equipment IAW AFCENT and SPIN-C directives;
• Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
• Periodically review the organization\'s needs for computer resources and validate computer equipment requirements;
• Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
• Implement client workstation software patches, security fixes, and service releases according to local instructions;
• Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
• Assist with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software;
• Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment setup, tear-down, troubleshooting).
• Other duties as required.

Minimum Qualifications

• Active, in-scope US Government issued Top Secret clearance with SCI eligibility.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• DoD 8140 (IAT) Level 2 (Security+) or higher.

General Experience

• Install, administer and maintain client machines, devices, peripherals and software, and provide technical support to network end-users.

Education

• Associates degree in Computer Science or related field; or 2+ years\' Computer/IT hardware support or related field.

Trace Systems
Trace Systems Inc. was founded to support and defend our nation\'s security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.