Client Support Associate

Jackson Hewitt Inc.; Southaven (MS); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full-time and part-time positions

Flexible Schedule Options – Work that

Earned Wage Access

Free identity theft protection

401k with Company Match

Teladoc

Free tax preparation training

Referral bonus opportunities

Descrizione del lavoro

Jackson Hewitt in Southaven, MS is seeking a Seasonal Client Support Associate to greet clients and ensure a positive experience at our offices.

You'll engage with clients, confirm appointments, follow up with leads, distribute marketing materials, and help customers while they wait. No matter your background, we welcome you to join a friendly team and grow with opportunities for advancement.

Competenze

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Mansioni

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to customers.
• Keep clients engaged during wait times and ensure positive experiences.

Conoscenze

Strong communication

Retail environment experience

Basic computer skills

Customer service experience

Willingness to learn

Descrizione del lavoro

Benefits:

• Earned Wage Acces
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further

Seasonal Client Support Associate

and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

No matter your work background or experience level, we welcome you to

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Free tax preparation training and PTIN registration reimbursement
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access – access a portion of your earned wages before payday when you need it

If you're looking for a rewarding opportunity to learn new skills and make an impact,