Client Support Analyst (Part-Time, 20 Hours/Week)

American National Bank; Mesquite (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

American National Bank is seeking a Client Support Analyst for a part-time, 20 hours/week role in Mesquite, TX. The position focuses on fulfilling customer requests across multiple delivery channels and supporting Retail and CCU operations to ensure compliance and efficient cash handling.

Qualifications include a high school diploma or GED and at least 1 year of banking experience. Proficiency in Excel, Word, and basic math is required; bilingual abilities (English/Spanish) are encouraged.

Qualifications

• High School diploma or GED required.
• 1 year banking experience preferred.
• Proficiency in Excel and Word; basic keyboarding and calculator skills.

Responsibilities

• Fulfill customer requests via retail banking centers, call center, and online channels.
• Support Retail and CCU operations while maintaining audit/compliance standards.
• Evaluate and direct staff/management to solve escalated issues.
• Develop and maintain policies/procedures for Retail/CCU to support regulatory requirements.
• Manage cash for the bank including branches, ATM/ITM, and centralized vaults.
• Work on physical bank premises as required.

Skills

Excel

MS Word

Basic Math

Keyboarding

Education

High School diploma or GED

Job description

Client Support Analyst (Part-Time, 20 Hours/Week)

Job Category: Client Support

Requisition Number: CLIEN004690

• Posted : August 13, 2026
• Part-Time
• On-site

Locations

Showing 1 location

Mesquite
917 Military Parkway
Mesquite, TX 75149, USA

Mesquite
917 Military Parkway
Mesquite, TX 75149, USA

The Client Support Analyst is responsible for the fulfillment of customer request via multiply delivery channels (retail banking centers, call center, and Online) and supporting Retail and CCU operations while maintaining operational efficiency to ensure compliance with audit and regulatory requirements. The individual is responsible for maintaining and supporting the cash needs of the bank and monitoring various reports to ensure timely entries and reconciliations are performed.

Responsibilities include:

• Working with various vendors in support of systems and applications used by Retail and Call Center
• Supports the fulfillment of customer request
• Evaluates and directs banking centers/call center staff and/or management to find solutions for escalated issues
• Develops and maintains policies and procedures for Retail/CCU that support audit and regulatory requirements
• Manages cash for the bank including banking centers, ATM/ITM's, and the banks Centralized vaults
• Requires work on physical bank premises

Qualifications:

• High School diploma or GED
• 1 year banking experience

Skills:

• Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be competent in all basic math functions and able to carry out written instructions.
• Lifting in an office setting may be required up to 30 lbs.

ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.