Client Support Agent

Xperience Xscape Travels; Remote; USD 30,000 - 40,000; Full time

Job summary

A dynamic travel assistance company is seeking a Client Support Agent to assist clients with vacation planning and travel-related inquiries. There is no requirement for prior experience as comprehensive training is provided. This remote role offers flexibility, perfect for students or parents, and includes travel discounts and a supportive team culture. Ideal candidates should be organized, reliable, and possess a passion for travel or helping others. Join a growing team with opportunities for advancement.

Benefits

Flexible schedule

Full training provided

Travel discounts

Supportive team culture

Growth opportunities

Qualifications

• Motivated individuals excited to help clients with vacation planning.
• No prior experience required; full training is provided.
• Comfortable using email and basic computer tools.

Responsibilities

• Assist clients with travel questions through email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.

Skills

Customer service

Basic computer skills

Organization

Attention to detail

Positive attitude

Willingness to learn

Job description

About the Role: Xperience Xscape Travels is seeking motivated individuals to join our team as Client Support Agent. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

• Assist clients with travel questions through email, chat, or phone
• Provide basic travel information such as destinations, accommodations, and requirements
• Support booking modifications, cancellations, or updates
• Gather traveler preferences to help plan vacations
• Send confirmations, itineraries, and follow-up messages
• Take notes and maintain accurate records
• Learn and use the travel tools provided during training

⭐ What We’re Looking For

• No experience required — beginners welcome
• Full training provided
• Comfortable using email and basic computer tools
• Organized, reliable, and detail-oriented
• Positive attitude and willingness to learn
• Passion for travel or helping others
• 100% remote — work from anywhere
• Flexible schedule (perfect for students or parents)
• Full training included
• Travel discounts & industry perks
• Supportive team culture
• Growth opportunities
• No sales quotas or cold calling (unless you choose a sales-focused title)