Client Success Specialist - US Higher Ed (Inside Sales)

Syncode It Consulting; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

A prominent IT consulting firm is seeking an expert in outbound B2B sales to impact U.S. higher education through innovative solutions. This role involves initiating calls to decision-makers and promoting various tech services, while collaborating closely with leadership on key initiatives. Opportunities for growth into management roles are prominent, with a strong emphasis on performance-driven incentives and startup culture.

Benefits

Transparent growth opportunities

Work directly with leadership

Performance-based incentives

Qualifications

• 3-7 years of experience in US outbound B2B sales, tele-calling, or lead generation.
• Experience preferred in IT consulting, staffing, or SaaS organizations.
• Excellent spoken and written English communication skills.

Responsibilities

• Initiate outbound calls to prospective leads and decision-makers.
• Qualify leads through consultative conversations.
• Track and manage leads in CRM (HubSpot/Salesforce).
• Schedule qualified discovery calls for the executive team.

Skills

Excellent communication

Lead generation

Consultative conversations

Detail-oriented

Self-motivated

Job description

Job Profile:

Are you ready to make an impact in U.S. higher education with cutting-edge technology?

At Sanguine Informatics, were not just another IT consulting firm. Were strategic partners to leading colleges and universities across the US, delivering cutting-edge solutions in ERP, CRM, Salesforce, Cloud, and Cybersecurity. Were growing fastand were looking for passionate professionals who want to grow together.

Details:

• Location: Remote
• Employment Type: Full Time
• Timing: US Time Zone

What Youll Do:

• Initiate outbound calls to prospective leads and decision-makers (CIOs, Directors, and Business Users) in higher education.
• Qualify leads through consultative conversations, using our value-based discovery script.
• Promote our core services: Salesforce, Workday, Banner, Ellucian, ERP/CRM consulting, and Staff Augmentation.
• Track and manage leads in our CRM (HubSpot/Salesforce) and ensure timely follow-ups and status updates.
• Collaborate with leadership and marketing teams to refine messaging and outreach strategy.
• Schedule qualified discovery calls for the executive/consulting team.
• Meet or exceed weekly KPIs including connect rates, qualified leads, and scheduled meetings.

What Were Looking For:

• Expertise:
• 3-7 years of experience in US outbound B2B sales, tele-calling, or lead generation.
• Experience working with IT consulting, US staffing, or SaaS organizations preferred.
• Excellent communication skills (spoken and written English) neutral to American accent preferred.
• Ability to understand complex service offerings and communicate them clearly.
• Comfortable working in night shifts aligned to the US Eastern or Central Time Zone.
• Driven, self-motivated, and detail-oriented with a passion for winning.

Why Join Us?

• Work directly with the Founder & Leadership on high-impact accounts.
• Clear career path into Sales Management, Account Management, or Partner Development.
• Transparent growth, performance-based incentives, and a fast-paced startup culture.
• Be part of a mission-driven team transforming education through innovation.