Client Success & Relationship Manager

Sycamore Consultancy Services; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Sycamore Consultancy Services in the United States seeks a client relations specialist to maintain proactive communication with clients and drive successful outcomes across assignments. You will conduct regular follow-ups, prepare proposals and presentations, and review feedback to identify patterns and areas for improvement.

The role emphasizes strong English communication, professional etiquette, and the ability to manage multiple channels such as phone, email, and WhatsApp to support

Qualifications

• Experience in client relationship management, customer success, or after-sales support.
• Excellent English communication and professional etiquette.

Responsibilities

• Communicate regularly with clients via phone, WhatsApp, email and online meetings.
• Conduct structured follow-ups.
• Prepare client proposals and PPT presentations, status reports.
• Review feedback critically and identify recurring issues.
• Identify improvement areas to enhance client satisfaction.

Skills

Client communication

Relationship management

Customer success

After-sales support

Tools

WhatsApp

Job description

Sycamore Consultancy Services in the United States seeks a client relations specialist to maintain proactive communication with clients and drive successful outcomes across assignments. You will conduct regular follow-ups, prepare proposals and presentations, and review feedback to identify patterns and areas for improvement.

The role emphasizes strong English communication, professional etiquette, and the ability to manage multiple channels such as phone, email, and WhatsApp to support