Client Success & Relations Associate

Y.N. Marketing Solutions Inc; Katy (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation structure

Paid training and professional dev.

Career growth opportunities

Job summary

YN Marketing Solutions Inc. in Houston, TX is seeking a Client Relations Associate to build strong client relationships, deliver exceptional service, and contribute to a positive customer experience. You will be the primary contact for client questions, onboard new customers, and coordinate with internal teams to address needs efficiently.

The ideal candidate is personable, organized, dependable, and eager to grow professionally in a fast-paced, collaborative environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• Previous customer service, sales, marketing, or client-facing experience is preferred.
• Ability to work effectively both independently and as part of a team.
• Professional attitude with strong problem-solving skills.
• Comfortable learning new products, services, and business processes.
• Adaptable and able to perform effectively in a fast-paced environment.
• Positive attitude and willingness to learn and grow.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Serve as a primary point of contact for customer questions and support needs.
• Educate clients about products, services, and available solutions.
• Assist with new customer onboarding and ongoing account support.
• Communicate with internal teams to ensure client needs are addressed efficiently.
• Handle customer concerns with professionalism and a solutions-oriented approach.
• Gather and monitor client feedback to identify areas for improvement.
• Contribute to customer retention, satisfaction, and overall business growth.
• Maintain accurate client information and follow established company processes.
• Represent YN Marketing Solutions Inc. in a professional and customer-focused manner.

Skills

Verbal & writing

Interpersonal skills

Organization & multitasking

Customer-facing exp

Team & independence

Problem solving

Learning agility

Adaptability

Positive attitude

Job description

YN Marketing Solutions Inc. in Houston, TX is seeking a Client Relations Associate to build strong client relationships, deliver exceptional service, and contribute to a positive customer experience. You will be the primary contact for client questions, onboard new customers, and coordinate with internal teams to address needs efficiently.

The ideal candidate is personable, organized, dependable, and eager to grow professionally in a fast-paced, collaborative environment.