Client Success Planner Spectrum Reach

Spectrum; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Career-building opportunities

Inclusive workplace culture

Job summary

A leading advertising solutions provider is looking for an Account Planner to join their Client Success team in Charlotte, NC. This role involves creating strategic recommendations and proposals for clients, collaborating with Sales Executives, and providing performance recaps. Ideal candidates will have a Bachelor’s degree and 2+ years of experience supporting Sales teams, showcasing strong analytical and relationship-building skills.

Qualifications

• 2+ years’ experience supporting a Sales team.
• Strong analytical skills for campaign metric reporting.
• Ability to manage multiple tasks with competing deadlines.

Responsibilities

• Create proposals and recommendations based on client objectives.
• Work with various departments for client solutions.
• Partner with Account Executives to analyze campaign effectiveness.

Skills

Develop positive relationships

Think strategically

Creative problem-solving

Attention to detail

MS Office proficiency

Education

Bachelor’s degree in Advertising, Marketing, or related field

Tools

MS Office

PowerPoint

Excel

Google Sheets

Advertising research databases

Job description

Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.

As an Account Planner on the Client Success team, you’ll work with Sales to ensure they have all the materials needed to maximize the sales of our multi-screen product portfolio. If you enjoy variety in your daily work environment, supportive and motivated teams, and the opportunity to make a difference in each client’s business, then Spectrum Reach is the place for you.

How You’ll Make an Impact

• Creating proposals and strategic recommendations for clients based on client objectives and inventory analysis
• Working cross-departmentally to create solutions for our clients
• Partnering with Account Executives and clients on effectiveness of multi-screen campaigns
• Gathering feedback on the client campaigns
• Provide post-campaign performance recap as well as strategic recommendations for improvement

Spectrum Reach’s Client Success team is a high-performing culture that plays an essential role in delivering cutting-edge advertising solutions to our clients. On any given day, you’ll find yourself balancing multiple competing priorities, collaborating with internal teams, and building relationships with key internal stakeholders. If you’re someone who embraces change, partnership, and the pace of innovation, you’ll be empowered to succeed here.

What You'll Bring to Spectrum Reach

Required Qualifications

Education

• Bachelor’s degree in Advertising, Marketing, Public Relations, Journalism, English, or related field, or equivalent work and/or education experience

Experience

• 2+ years’ work experience working with and/or supporting a Sales team

Skills

• Demonstrated ability to develop positive working relationships with Sales Executives and other cross functional support departments.
• Demonstrated ability to Think Strategically and Problem-Solve Creatively
• Need to be able to adapt to change quickly, as well as be able to prioritize and handle multiple tasks with competing deadlines.
• Attention to detail is an absolute must for this role
• Experience with computer software including MS Office, PowerPoint or Canva and Spreadsheets, Excel or Google Sheets
• Strong knowledge of advertising research databases such as Nielsen, Scarborough, MRI, Kantar, BIA/Kelsey, eMarketer, and comScore
• Ability to create client advertising schedules and multi-task with various projects
• Ability to decipher between client needs

Preferred Qualifications

• 2+ years’ working in Advertising sales
• Ability to pull and analyze advanced campaign metric reporting utilizing internal and external tools. (e.g. Freewheel, and other proprietary tools) is preferred.

ASA300 2025-58625 2025

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
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