Client Success Manager

Remote Jobs; United States; Remote; USD 55,000 - 65,000; Full time

Job summary

A digital marketing agency is seeking an experienced account manager to develop and execute marketing strategies for clients. The role includes mentoring team members and analyzing data for actionable insights. Ideal candidates will have 3+ years in account management and be proficient in SEO and Paid Media. This position offers a flexible remote culture and comprehensive benefits including tuition reimbursement and paid parental leave.

Benefits

Comprehensive benefits including medical, dental, and vision

$2,000 annual tuition reimbursement

Paid parental leave

Wellness stipend

Qualifications

• 3+ years of account management experience in a digital marketing agency.
• Strong background in client-facing roles with experience in revenue growth.
• Stellar communication, presentation, and interpersonal skills.

Responsibilities

• Develop and oversee execution of customized marketing strategies.
• Communicate effectively with clients via phone/email/Zoom.
• Analyze data to create actionable insights and performance reports.
• Foster relationships with strategic partners.
• Mentor Client Success Coordinators.

Skills

Account management

Client-facing communication

Data analysis

SEO strategies

Paid Media

Microsoft Office proficiency

Tools

Google Ads

Google Analytics 4

Job description

Overview

• Employer Industry: Digital Marketing Agency

• Salary range of $55,000 to $65,000, plus potential for quarterly bonuses
• Remote-first culture with flexible work options
• Comprehensive benefits including medical, dental, vision, and life insurance
• $2,000 annual tuition reimbursement for continued education
• Leadership and career advancement opportunities
• Unique perks such as paid parental leave, wellness stipend, and paid days for a Cause

Responsibilities

• Develop and oversee the execution of customized marketing strategies that align with client goals
• Communicate effectively with clients via phone/email/Zoom, addressing requests and managing projects
• Analyze data from industry platforms to create actionable insights and performance reports
• Foster relationships with strategic partners, ensuring client satisfaction and retention
• Mentor Client Success Coordinators and collaborate cross-functionally with team members

Qualifications

• 3+ years of account management experience in a digital marketing agency
• Strong background in client-facing roles with experience in revenue growth
• Stellar communication, presentation, and interpersonal skills
• Hands-on experience with Paid Media and/or SEO strategies, including proficiency with platforms like Google Ads and Google Analytics 4
• Expert in Microsoft Office applications (Word, PowerPoint, Excel, Outlook, Teams)

Preferred Qualifications

• Certifications in Fundamentals of Digital Marketing, Google Ads Search, Google Ads Display, and Google Analytics (GA4)

Benefits

• Remote-first culture with flexible work options
• Comprehensive benefits including medical, dental, vision, and life insurance
• $2,000 annual tuition reimbursement for continued education
• Leadership and career advancement opportunities
• Paid parental leave, wellness stipend, and paid days for a Cause

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