Client Success Manager

Pegasystems Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading software firm is seeking a Client Success Manager for State & Local Government to manage client relationships and ensure satisfaction with services. The role involves collaboration with internal teams and driving the adoption of products within government clients. Candidates should have a Bachelor's degree and experience in client management, with knowledge of government operations being a plus.

Qualifications

• Experience in client management or customer success roles.
• Knowledge of state and local government operations.
• Proven track record of driving customer engagement and satisfaction.

Responsibilities

• Manage client relationships and ensure satisfaction with services.
• Collaborate with internal teams to address client needs and challenges.
• Drive adoption of products and services within state and local government clients.

Skills

Client management

Customer engagement

Collaboration

Education

Bachelor's degree or equivalent experience

Job description

A company is looking for a Client Success Manager - State & Local Government (West).

Key Responsibilities

• Manage client relationships and ensure satisfaction with services
• Collaborate with internal teams to address client needs and challenges
• Drive adoption of products and services within state and local government clients

Required Qualifications

• Bachelor's degree or equivalent experience
• Experience in client management or customer success roles
• Knowledge of state and local government operations
• Proven track record of driving customer engagement and satisfaction
• Ability to work collaboratively in a remote environment