Client Success & Insurance Accounts Associate

Miles Newnam - State Farm Agent; Georgetown (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Miles Newnam - State Farm Agent seeks an Account Associate to support daily agency operations, grow our client base, and foster strong customer relations by addressing policy needs and coordinating with various departments.

You will be a liaison between customers and agency teams, proactively marketing relevant products and services while ensuring a high level of service and community engagement. This role offers growth potential within a supportive, community-focused agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Miles Newnam - State Farm Agent seeks an Account Associate to support daily agency operations, grow our client base, and foster strong customer relations by addressing policy needs and coordinating with various departments.

You will be a liaison between customers and agency teams, proactively marketing relevant products and services while ensuring a high level of service and community engagement. This role offers growth potential within a supportive, community-focused agency.