Client Strategies Associate

Penn Mutual; Philadelphia (Philadelphia County); On-site; USD 70,000 - 80,000; Full time

Job summary

Penn Mutual's HTK channel is seeking a Client Strategies Associate to support advisors by gathering, organizing, and analyzing client financial information and preparing planning reports. The role focuses on retirement, investment, insurance, estate, tax, and risk planning while integrating AI tools to improve productivity.

The ideal candidate is analytical, collaborative, and committed to delivering high-quality advisor and client experiences.

Qualifications

• Bachelor’s degree in financial planning, finance, economics, business, accounting, or a related field.
• Minimum 2 years of experience in financial services, wealth management, financial planning support, paraplanning, advisory support, or a related role.
• CFP certification preferred or actively pursuing CFP designation. Additional financial planning designations are a plus.
• Active Series 6 or Series 7 license, along with Series 63 and 65 or Series 66, or the ability to obtain required licenses within an established timeframe.
• Experience using financial planning software, including eMoney, RightCapital, MoneyGuidePro, or similar platforms.
• Demonstrated ability to produce accurate work, manage priorities effectively, and communicate professionally with advisors and clients.

Responsibilities

• Gather, organize, and input client financial information into planning platforms, including income, expenses, assets, liabilities, insurance coverage, investment holdings, tax information, and estate planning documents.
• Maintain and update client data within financial planning software such as eMoney, RightCapital, and MoneyGuidePro to support plan creation and ongoing planning activities.
• Coordinate with financial professionals, support staff, and clients to collect required information and ensure planning data is complete and accurate.
• Prepare financial planning reports, illustrations, and supporting analyses related to retirement planning, cash flow, insurance needs, investment allocation, education funding, and other planning topics.
• Conduct basic financial planning analyses and identify potential areas for further review by senior planning specialists or financial professionals.
• Assist with the development and preparation of comprehensive financial plans and client-facing materials.
• Participate in planning meetings with advisors and, as experience develops, assist in presenting planning observations and recommendations.
• Maintain accurate planning records and documentation to support compliance, service standards, and continuity of client relationships.
• Research financial planning concepts, industry trends, products, and planning strategies to support advisor and client needs.
• Provide responsive, professional service while maintaining confidentiality and safeguarding sensitive client information.
• Integrates AI solutions into team workflows to streamline processes and enhance productivity.
• Promotes the adoption of AI tools among team members by sharing best practices and offering informal guidance.
• Communicates the benefits and limitations of AI applications to peers and stakeholders.
• Supports team learning by identifying and recommending relevant AI training resources.

Skills

Analytical thinking

Attention to detail

Communication

Team collaboration

Adaptability

Client service orientation

Coaching on AI tools

Education

Bachelor's degree in financial planning or related field

Tools

eMoney

RightCapital

MoneyGuidePro

Job description

Job Description:

At HTK, you are part of a larger team at 1847Financial, Penn Mutual’s most closely aligned distribution channel. The Client Strategies Associate supports financial professionals and the Client Strategies team by gathering, organizing, and analyzing client financial information, preparing planning reports, and assisting in the development of holistic financial planning recommendations.

This role serves as an important contributor to the financial planning process by helping advisors and senior planning specialists deliver planning-centric solutions that address retirement, investment, insurance, estate, tax, and risk management considerations. The ideal candidate is analytical, detail-oriented, collaborative, and committed to providing a high-quality advisor and client experience.

Key Responsibilities

• Gather, organize, and input client financial information into planning platforms, including income, expenses, assets, liabilities, insurance coverage, investment holdings, tax information, and estate planning documents.
• Maintain and update client data within financial planning software such as eMoney, RightCapital, and MoneyGuidePro to support plan creation and ongoing planning activities.
• Coordinate with financial professionals, support staff, and clients to collect required information and ensure planning data is complete and accurate.
• Prepare financial planning reports, illustrations, and supporting analyses related to retirement planning, cash flow, insurance needs, investment allocation, education funding, and other planning topics.
• Conduct basic financial planning analyses and identify potential areas for further review by senior planning specialists or financial professionals.
• Assist with the development and preparation of comprehensive financial plans and client-facing materials.
• Participate in planning meetings with advisors and, as experience develops, assist in presenting planning observations and recommendations.
• Maintain accurate planning records and documentation to support compliance, service standards, and continuity of client relationships.
• Research financial planning concepts, industry trends, products, and planning strategies to support advisor and client needs.
• Provide responsive, professional service while maintaining confidentiality and safeguarding sensitive client information.
• Integrates AI solutions into team workflows to streamline processes and enhance productivity
• Promotes the adoption of AI tools among team members by sharing best practices and offering informal guidance
• Communicates the benefits and limitations of AI applications to peers and stakeholders
• Supports team learning by identifying and recommending relevant AI training resources

Skills and Abilities

• Knowledge of financial planning concepts and a desire to continue developing technical planning expertise.
• Strong analytical and problem-solving skills with the ability to review financial information accurately.
• Excellent organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Team-oriented mindset with the ability to collaborate effectively across advisors, support teams, and internal partners.
• Strong client service orientation and commitment to delivering quality work.
• Coachable, adaptable, and eager to learn new concepts, processes, and technologies.
• High degree of professionalism, discretion, and confidentiality.
• Proven experience implementing AI tools to automate or improve work processes
• Ability to communicate technical concepts and AI benefits to non-technical audiences
• Experience coaching or mentoring others in the use of digital or AI tools
• Demonstrates critical thinking and problem-solving skills in adapting workflows to leverage AI

Required Qualifications

• Bachelor’s degree in financial planning, finance, economics, business, accounting, or a related field.
• Minimum 2 years of experience in financial services, wealth management, financial planning support, paraplanning, advisory support, or a related role.
• CFP certification preferred or actively pursuing CFP designation. Additional financial planning designations are a plus.
• Active Series 6 or Series 7 license, along with Series 63 and 65 or Series 66, or the ability to obtain required licenses within an established timeframe.
• Experience using financial planning software, including eMoney, RightCapital, MoneyGuidePro, or similar platforms.
• Demonstrated ability to produce accurate work, manage priorities effectively, and communicate professionally with advisors and clients.

Base Salary Range: $70,000 - $80,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed toEqual Employment Opportunity(EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.