Client Specialist - Personal Lines

International Catalyst Services, LLC; Pottsville (Schuylkill County); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Client Specialist to join their Personal Lines team. This role is pivotal in servicing and retaining personal lines clients, requiring excellent communication skills and the ability to manage multiple tasks under pressure. You will work closely with a team to ensure client satisfaction and assist with marketing new accounts. The company offers a hybrid work environment and values professional development through various benefits. If you have a passion for client service and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Generous time off, including personal and volunteering

Tuition reimbursement

Professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Qualifications

• Prior insurance experience preferred.
• Self-starter with strong multitasking abilities.
• Detail-oriented and able to meet deadlines.

Responsibilities

• Service and retain personal lines clients.
• Assist with marketing and placement of accounts.
• Manage daily servicing tasks and respond to customer needs.

Skills

Verbal communication

Written communication

Analytical skills

Problem-solving

Time management

Organization

Teamwork

Microsoft Office proficiency

Education

College degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Client Specialist, Personal Lines

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Specialist on the Personal Lines team, you will work directly with the Private Client Service Manager, Producers, and other Account Managers for operational support. This role is responsible for servicing and retaining existing personal lines clients. This includes the ability to manage workload by processing daily servicing tasks and respond to customer needs. Responsibility also includes assisting the personal lines department with the marketing and placement of new & renewal personal accounts in accordance with guidelines, procedures, and objectives of the company.

This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• College degree preferred.
• Prior insurance experience preferred.
• Must be a self-starter, be able to work under extreme pressure, multi-task, be detail oriented and meet established deadlines.
• Ability to work well with people, in a team environment, and to communicate effectively at all levels is required.
• Excellent verbal and written communication skills.
• Strong analytical and problem solving skills.
• Excellent time management and organization skills.
• Proven ability to perform work accurately and thoroughly.
• High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, Outlook, Internet and carrier websites preferred.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

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