Client Specialist

Boulder County Sheriff's Office; Colorado; On-site; USD 64,000 - 92,000; Full time

Benefits offered by this job

Health plans

Paid time off

PERA 401k

Life insurance

Free EcoPass

Job summary

Boulder County Community Services Department is seeking five Client Specialist positions at The Joe Pelle Center in Boulder, CO. The roles involve overseeing security, client supervision, and daily facility operations on 10-hour shifts, with various Sunday-Wednesday or Wednesday-Saturday schedules and exemption under FLSA.

Positions are full-time with benefits; candidates must meet state residency and a background clearance.

Qualifications

• Minimum 6 years of combined education and experience in community corrections or related field.
• Valid driver's license with clean driving record.
• Bilingual in English and Spanish.

Responsibilities

• Engages in the daily operation of all security functions and facility activities.
• Exercises direct and indirect supervision over clients.
• Supervises safety and movements of staff and clients using CCTV and radio systems.
• Coordinates with vendors for food and laundry services and reports issues to on-duty staff.

Skills

Communication skills

Bilingual Spanish

Team collaboration

Tools

CCTV system

Unify facility management

Job description

Boulder County Community Services Department is seeking to hire five (5) Client Specialist positions. The position reports to an Operations Supervisor who reports to the Operations Manager. This position supervises clients and is responsible for all operational and security elements at The Joe Pelle Center, a 253-bed alternative sentencing facility that houses non-residential and residential sentencing programs utilized in Boulder County.

These are full-time, benefited positions. These are shift work positions and are scheduled for 10-hour shifts. Shifts could be Sunday-Wednesday or Wednesday-Saturday. Current open shifts are Sunday-Wednesday, 6a.m.-4p.m.; Sunday-Wednesday, 10p.m.-8a.m. and Wednesday-Saturday, 6a.m.-4p.m. There may also be a requirement to cover other shifts as needed. This position will work out of Joe Pelle Center located at 3260 Airport Road Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Salary$63,828.00 - $91,944.00 Annually

Hiring Salary Range$63,828.00 - $77,886.00 Annually

Opening Date09/18/2026

Closing Date9/30/2026 11:59 PM Mountain

LocationBoulder County, CO

Job TypeFull-time

Job Number6857(CC2)

DepartmentCommunity Services

DivisionCSD Comm Justice Services

• Engages in the daily operation of all security functions, facility activities, and exercises direct and indirect supervision over clients
• Supervises safety, security and movements of staff and clients throughout the facility with the use of various types of equipment and software such as CCTV, continual monitoring of interior/exterior spaces, hand-held radios, facility intercom system, audio/visual entry devices and the Unify facility management system
• Ensures the safety and security of facility and control of contraband including conducting searches of clients, client possessions and client living areas; conducting security checks of facility, facility perimeter, windows, doors, and work areas; supervising client services such as food service, laundry service mail and supervising business and personal client visitation
• Supervises and conducts standard correctional facility activities such as head counts, client searches, client substance use testing, etc., and when necessary, administers like activities with clients such as reasonable suspicion substance use testing
• Coordinates with vendors/service providers, in the continual delivery of client food and laundry services and immediately reports any staffing, operational or equipment concerns or issues to the Operations Supervisor on duty
• Adheres to local/state/ federal statutes, program standards, policy/procedures and guidelines for community-based adult correctional facilities, alternative sentencing programs and criminal justice organizations
• Maintains training and/or certification for elements required by either federal, state or local statue, such as PREA, and for emergency response, standard evacuation procedures and administration of lifesaving techniques such as CPR, AED, Narcan, etc.
• Ensures client behavior and the application of disciplinary rule and regulations
• Performs administrative and record keeping duties in support of program; documents client behavior, program activities, facility and client records retention or other types of administrative duties required by state and local statue
• Attend training through Boulder County HR, CJS and conferences to keep current on job skills and current justice trends
• Participate in monthly staff meetings as required
• Develop and maintain positive professional working relationships with referring agencies, as well as members of the public
• Arrange transport as needed for clients
• Participate in daily shift change to ensure smooth and consistent operations of the facility
• Maintain understanding and comply with Boulder County, CJS, and JAC policies and procedures
• Maintain all certifications required by the CJS
• Engage in professional development utilizing appropriate training opportunities
• Performs related work, as required
• May be reassigned during emergency situations

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of 6 years of combined education and experience with community corrections or related field working with justice involved individuals, social work, human services, medical field

Additional Related Education May Count Towards Required Experience.

• Applicants must have a valid driver's license and a clean driving record
• For more information regarding a clean driving record, please click here

• A job offer is contingent on passing a background investigation with fingerprinting

• Have experience working in community corrections or related field
• Bilingual in English and Spanish
• Additional compensation will be provided based on the use of bilingual skills. Tier 2

• Progressive in person centered supervision
• Skilled use of software and business application including, but not limited to, word processing, spreadsheets, presentation software, and databases
• Excellent communication skills
• Commitment to working collaboratively within a team to ensure timely completion of work.
• Motivation to work with clients in a gender responsive, trauma informed manner and ability to demonstrate a healthy working alliance with participants to assist them with behavior change and risk
• Ability to adapt to a changing work environment and to handle multiple tasks
• Ability to use motivational interviewing, trauma informed and strength-based skills

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.

As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:

• Outstanding options of comprehensive health plans that include vision and dental coverage. Information can be found HERE.
• Additional Benefits include (Download PDF reader)
• Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
• 12 weeks Paid Caregiver leave
• Breast feeding friendly-work environment
• Infants-at-work policy
• Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
• Access to a nationally-recognized wellness program
• Employee Assistance Program
• PERA 401k
• Social Security retirement plans
• Additional Life and Disability Insurance
• Critical Illness and Accidental Insurance
• County-paid tuition assistance
• Eligible for PSLF- Public Service Loan Forgiveness
• Free EcoPass
• Hospital Indemnity
• ID Theft Protection
• Pet Insurance
• 8 Hours of Paid Public Service Leave

• Generous paid time off
• Holidays
• New Year's Day
• Martin Luther King's Birthday January
• Presidents' Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Indigenous People's Day
• General Election Day November (first Tuesday after the first Monday, even years)
• Veterans' Day
• Thanksgiving Day November
• Friday after Thanksgiving*
• Christmas Eve- ½ day (full day off depends on day of the week)
• Christmas Day
• New Year’s Eve- ½ day (full day off depends on day of the week)
• Vacation**
• 80-hour bank of vacation at the time of hire
• Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
• Medical**
• Eight hours of medical leave for each month employed.

• PERA- The County and all employees pay into both Social Security and PERA
• Employer contribution to Social Security: 7.65% of salary
• Employer contribution to PERA (Local Government Division- most county employees: 15.80%
• The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving
• Vacation and Medical leave are based off of full time FTE accruals. Part-time FTE/term employees accrue leave based on the percentage of time they work.

Employer: Boulder County

Address: 2025 14th Street, Boulder, Colorado, 80302

Phone: [phone]

Website: http://www.bouldercounty.org