Client Solutions Manager

Guidehouse; McLean, Northern (VA, KY); Hybrid; USD 149,000 - 248,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Learning Opportunities

Employee Referral Program

Job summary

Guidehouse in McLean, VA, seeks an experienced Client Solutions Manager to lead growth across Military Health Systems, overseeing a portfolio of engagements and consulting staff.

You will coordinate with MHSG, JOMIS, and CDAO stakeholders, drive service quality, manage risks, and ensure alignment with contractual and financial parameters.

The role emphasizes leadership, public sector expertise, and the ability to secure new business while guiding teams across complex modernization programs.

Qualifications

• Must be able to obtain and maintain a Federal or DoD Public Trust clearance.
• Bachelor’s degree from an accredited university.
• Minimum ten (10) years of relevant client solution management experience.
• Ability to travel up to 10% and work in Guidehouse offices as needed.

Responsibilities

• Actively manage a portfolio of client engagements and consulting staff to meet targets.
• Strategize with teams on project approach, facilitate communications, and manage risk across active engagements.
• Ensure high-quality work product and superior engagement quality.
• Build and maintain executive relationships with Military Health Systems stakeholders across MHSG, JOMIS, and CDAO.
• Lead new business opportunities and contribute to proposals and capture efforts.

Job description

## Client Solutions ManagerApply: US - Remote (Any location): US - VA, McLean: Full time: Posted Today: 44666**Job Family:**Operational Effectiveness Consulting**Travel Required:**Up to 10%**Clearance Required:**Ability to Obtain Public TrustGuidehouse is seeking an experienced executive to lead the continued growth of the firm’s work across Military Health Systems (MHS). This individual will be accountable for driving a sustainable portfolio of client engagements and future firm growth. **What You Will Do:** Client Relationship Management and Engagement Delivery:* Actively manage a portfolio of client engagements and consulting staff, ensuring all contractual targets and deliverables are met.* Strategize with consulting teams on project approach, facilitate communications, and manage risk across active engagements.* Drive the quality and standards of work product and ensure superior engagement quality.* Build and maintain strong relationships with executives across Military Health Systems (MHS), including in MHS GENESIS (MHSG), Joint Operational Medicine Information Systems (JOMIS), and with the Chief Data and Analytics Office (CDAO).* Support clients in addressing complex operational, administrative, and modernization challenges.* Develop and instill best practices throughout the organization.* Maintain and promote compliance with contractual, regulatory, and internal policy requirements.* Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters. New Business Development:* Serve as a thought leader in the public domain and assist in building the Guidehouse brand across MHS clients, particularly in MHSG, JOMIS, and CDAO.* Leverage the firm’s existing relationships with MHS entities and offices and develop new relationships to expand current client engagements and cultivate new clients.* Serve as the lead executive for new business opportunities.* Serve as a content expert on client issues related to MHSG, JOMIS, CDAO, operational improvement, and modernization. Consulting Staff Leadership:* Provide direct line management for consultants assigned to client engagements.* Support career development, advocacy, recruitment, and retention of members of the market team.* Contribute to the development of a positive, performance-oriented culture.**What You Will Need:** * Must be able to OBTAIN and MAINTAIN a Federal or DoD \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.* Bachelor’s degree from an accredited university* MINIMUM of TEN (10) years of relevant client solution management experience.* Ability to travel as needed to support client engagements, firm growth, and other firm initiatives* Ability to work in a Guidehouse office and client office as needed**What Would Be Nice To Have:** * Master’s degree (MBA, MPP, MPA, or similar)* Post graduation work experiences in the public sector industry, research, or management consulting* Experience building a brand presence in the public sector consulting market.* Strong relationships with leaders across MHS, including those that support MHSG, JOMIS, and/or CDAO.* Strong familiarity with acquisition processes and business development practices within consulting, including identifying and tracking anticipated RFPs, leading proposals, and cultivating new opportunities with existing clients* Demonstrated ability to lead new government business pursuits and proposals with proven results* Excellent program and project management skills, with demonstrated experience leading large, multidisciplinary teams across a range of projects* Demonstrated ability to establish and maintain strong business relationships with senior executive clients* Well-rounded leadership skills to provide strategic, analytical, and operational direction to teamsThe annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.**What We Offer:**Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:* Medical, Rx, Dental & Vision Insurance* Personal and Family Sick Time & Company Paid Holidays* Position may be eligible for a discretionary variable incentive bonus* Parental Leave and Adoption Assistance* 401(k) Retirement Plan* Basic Life & Supplemental Life* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts* Short-Term & Long-Term Disability* Student Loan PayDown* Tuition Reimbursement, Personal Development & Learning Opportunities* Skills Development & Certifications* Employee Referral Program* Corporate Sponsored Events & Community Outreach* Emergency Back-Up Childcare Program* Mobility Stipend