Client Solutions Lead - Commercial & Industrial HVAC-R Specialist

GE Mechanical; Vineland (NJ); In loco; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

G.E. Mechanical, LLC, a full-service mechanical contractor with locations in Vineland, NJ and Cranbury, NY, seeks a Client Solutions Lead (CSL) to drive growth in the commercial and industrial HVAC-R sector.

This field-based role focuses on prospecting, relationship-building, and solving client problems across multiple trades, including HVAC-R and environmental services. The CSL will lead discovery, develop commercial strategies, coordinate with technical teams, and guide opportunities from

Competenze

• Five (5) years of experience in commercial sales, mechanical services, field service, account development, business development, construction, facilities, industrial services, or a related client-facing role.
• Must possess strong verbal and written communication skills and the ability to communicate effectively with clients, technicians, operations leaders, executives, vendors, and internal team members.
• Must demonstrate strong relationship-building ability, commercial judgment, problem-solving skills, organization, follow-through, and comfort operating in field environments.

Mansioni

• Own and grow a geographic market and client/prospect portfolio, with responsibility for both new business development and expansion of existing relationships.
• Serve as a primary commercial point of contact across G.E. Mechanical capabilities, including HVAC-R, plumbing, environmental services, and additional trades or services as the company grows.
• Spend meaningful time in the field with clients, prospects, technicians, operations leaders, and technical experts to understand needs and build durable relationships.
• Understand the client’s operation, priorities, risks, constraints, buying process, and business objectives; identify the real client problem beyond the immediate equipment condition.
• Proactively identify, create, qualify, and advance opportunities across repair, service, preventative maintenance, projects, replacements, and cross-trade needs.

Conoscenze

Commercial sales

Field-based work

Relationship building

Prospecting

Formazione

High School diploma or GED

Strumenti

CRM systems

Microsoft Dynamics

Microsoft Office

Descrizione del lavoro

Client Solutions Lead - Commercial & Industrial HVAC-R Specialist

Vineland, NJ

G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out oflife, then it's time to break-out of your comfort zone and apply today.

G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs.

POSITION OVERVIEW:

The Client Solutions Lead (CSL) is a field-based new business development and client relationship leader responsible for creating pipeline, winning new clients, expanding existing relationships, and leading the commercial process of understanding and solving client problems across G.E. Mechanical capabilities. This geography- and relationship-focused role is not limited to a single trade. The CSL proactively develops business through direct prospecting, networking, referrals, field engagement, partner relationships, and account expansion; builds trusted relationships across client buying committees; identifies and qualifies opportunities; understands the operational and business impact of client needs; brings the appropriate technical and operational experts into the process; leads solution development and commercial strategy; and drives opportunities through proposal, negotiation, close, and follow-through. The role is expected to build pipeline, not merely work pipeline, and represents the company with integrity, urgency, practical judgment, and a strong bias toward action.

RESPONSIBILITIES:

Core Functions:

• Own and grow a geographic market and client/prospect portfolio, with clear responsibility for both new business development and expansion of existing relationships


• Serve as a primary commercial point of contact across G.E. Mechanical capabilities, including HVAC-R, plumbing, environmental services, and additional trades or services as the company grows


• Spend meaningful time in the field with clients, prospects, technicians, operations leaders, and technical experts to understand needs and build durable relationships


• Understand the client’s operation, priorities, risks, constraints, buying process, and business objectives; identify the real client problem rather than treating the immediate equipment condition as the full issue


• Proactively identify, create, qualify, and advance opportunities across repair, service, preventative maintenance, projects, replacements, and cross-trade needs


• Maintain sufficient technical fluency to ask strong discovery questions, recognize opportunities, communicate credibly, and determine when deeper trade expertise is required


• Bring the appropriate technical specialists, estimators, operations leaders, vendors, and other resources into opportunities and coordinate them around the client need


• Lead commercial discovery, solution strategy, value positioning, proposal presentation, negotiation, and closing activities for assigned opportunities


• Represent the voice of the client internally and communicate expectations, commitments, urgency, and business impact clearly to operations and technical teams


• Maintain strong follow-through after award and support an effective transition from commercial commitment to operational execution


• Perform other duties and special assignments as required or to meet the ongoing needs of the commercial organization

New Business Development & Prospecting:

• Build and maintain a healthy self-generated pipeline within the assigned geography or market, regardless of current backlog or inherited opportunities


• Identify and pursue new target clients aligned to company market priorities, ideal client profiles, geographic strategy, and growth objectives


• Conduct direct prospecting through calls, email, site visits, networking, referrals, introductions, industry relationships, local market activity, and other appropriate channels


• Develop relationships with prospective clients before an active project or service need exists and establish G.E. Mechanical as a credible resource when difficult problems arise


• Generate new opportunities within existing accounts by developing additional contacts, locations, departments, trades, maintenance needs, capital needs, and operational relationships


• Build referral and market relationships with general contractors, engineers, manufacturers, representatives, vendors, property and facility professionals, strategic partners, and other sources of commercial opportunity


• Use field presence, client conversations, market intelligence, site observations, and operational discovery to uncover needs that may not have entered the company through traditional inbound channels


• Participate in industry events, association activity, client events, networking opportunities, and relevant community or market activities that can create relationships and pipeline


• Coordinate prospecting and target-account activity with the Client Development Lead to increase market coverage, avoid unnecessary duplication, and ensure promising targets receive consistent follow-through


• Maintain disciplined prospecting and business-development activity as a core expectation of the role; the CSL is responsible for creating pipeline, not only converting opportunities created by others

Client Relationship & Growth:

• Develop multi-contact relationships within client organizations, including operational, technical, executive, finance, procurement, property, and site-level stakeholders as appropriate


• Identify expansion opportunities across client locations, trades, services, maintenance needs, capital plans, and future operating requirements


• Partner with the Client Development Lead on account planning, target prioritization, contact mapping, whitespace analysis, and coordinated outreach


• Support a client experience in which every inquiry receives capable, positive attention; never use account assignment as a reason to pass a client around


• Provide market, competitor, client, and opportunity intelligence to the broader commercial and operational teams to improve decision-making and growth


• Maintain timely and accurate opportunity information, client intelligence, next steps, and material commercial activity in the company CRM and provide the information required for reliable pipeline management


• Coordinate closely with the Client Development Lead, operations, service, estimating, project teams, and technical contributors to keep opportunities moving without rigid handoffs or internal ownership barriers


• Participate in pipeline reviews, forecasting, account reviews, sales planning, and other commercial operating cadences


• Follow established pricing, margin, approval, proposal, documentation, and client communication standards while exercising sound commercial judgment


• Act in the client’s best interest and protect long-term trust by communicating honestly, setting realistic expectations, and recommending the right solution rather than the largest solution

MINIMUM QUALIFICATIONS:

Education/Experience:

High School diploma or GED and five (5) years of experience in commercial sales, mechanical services, field service, account development, business development, construction, facilities, industrial services, or a related client-facing role. Must possess strong verbal and written communication skills and the ability to communicate effectively with clients, technicians, operations leaders, executives, vendors, and internal team members. Must demonstrate strong relationship-building ability, commercial judgment, problem-solving skills, organization, follow-through, and comfort operating in field environments. Must be able to understand technical concepts, translate them into business impact, and coordinate resources without needing to be the deepest technical expert in every trade.

Preferred Qualifications

• Commercial HVAC-R, plumbing, environmental, mechanical service, facilities, construction, or industrial services experience


• Demonstrated success in new business development, direct prospecting, relationship-based selling, and developing service, preventative maintenance, repair, replacement, retrofit, or project work in commercial and industrial environments


• Working knowledge of mechanical systems, equipment, terminology, service workflow, estimating, and project delivery


• Experience managing a geographic territory, client portfolio, or strategic account base


• Experience with CRM systems, pipeline management, forecasting, proposal tools, and Microsoft Office applications; Microsoft Dynamics experience a plus


• Ability and willingness to travel regularly throughout the assigned geography and visit client sites, mechanical rooms, rooftops, industrial facilities, and active work environments


• Ability to work collaboratively, act with urgency, and maintain positive relationships across clients, operations, technical teams, vendors, and internal departments

G.E. Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in GE Mechanical’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.