Client Solutions Advisor - Banking

Bank of America; Hendersonville (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Bank of America is seeking staff for in-branch client engagement to educate customers on self-service options such as ATM, mobile, and online banking. Responsibilities include accurate cash handling, building relationships, and connecting clients with financial solutions.

Position requires strong communication, teamwork, and a customer-focused approach. Flexibility to work weekends and extended hours is included as part of a dynamic bank environment.

Qualifications

• High School Diploma or GED required; strong customer service skills preferred.
• Bachelor’s degree preferred for certain roles in retail banking.
• Experience in financial services or sales is a plus.
• Cash handling and accuracy are essential.

Responsibilities

• Engage clients in the lobby to educate on self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet client financial needs and connect to solutions.
• Drive the client experience and support operational excellence.
• Manage center traffic, appointments, and outbound calls.

Skills

Customer Focus

Communication

Cash Handling

Sales Orientation

Problem Solving

Time Management

Relationship Building

Adaptability

Education

High School Diploma

Bachelor’s Degree

Tools

ATM

Online Banking

Mobile Banking

Job description

Bank of America is seeking staff for in-branch client engagement to educate customers on self-service options such as ATM, mobile, and online banking. Responsibilities include accurate cash handling, building relationships, and connecting clients with financial solutions.

Position requires strong communication, teamwork, and a customer-focused approach. Flexibility to work weekends and extended hours is included as part of a dynamic bank environment.