Client Solution Specialist

PNC; Carson City (NV); Remote; USD 60,000 - 73,000; Full time

Job summary

A leading financial services provider is seeking a candidate with at least 3 years of experience for a client-facing role. Responsibilities include managing client relationships and ensuring compliance with regulations. The position offers a competitive salary, a comprehensive benefits package, and a flexible remote work environment.

Benefits

Comprehensive benefits package

Paid time off including maternity/parental leave

Opportunities for career advancement

Qualifications

• Minimum of 3 years of relevant experience in a similar role.
• Strong customer service orientation and ability to manage client relationships.
• Proficient in decision-making and critical thinking.

Responsibilities

• Provide sales, service, and execution support for new and ongoing client relationships.
• Ensure compliance with standard regulations.
• Act as a point of contact for clients regarding implementation and servicing issues.

Skills

Customer service orientation

Decision-making

Critical thinking

Excellent communication skills

Education

Associate's degree or equivalent experience

Job description

Overview

Why consider this job opportunity:

• Base salary up to $72,150
• Comprehensive benefits package including medical, dental, vision, and 401(k) with employer match
• Opportunities for career advancement and growth within the organization
• Flexible remote work environment
• Paid time off including maternity/parental leave, vacation days, and holidays
• Inclusive workplace culture that values employee contributions

Responsibilities

• Provide sales, service, and execution support for new and ongoing client relationships
• Gather required documentation and ensure compliance with standard regulations
• Act as a point of contact for clients and service partners, handling implementation and servicing issues
• Initiate, update, and verify client and transaction details in relevant systems
• Perform general administrative support as needed

Qualifications

• Minimum of 3 years of relevant experience in a similar role
• Associate's degree or equivalent experience
• Strong customer service orientation and ability to manage client relationships
• Proficient in decision-making and critical thinking
• Excellent communication skills, both written and verbal

Preferred Qualifications

• Experience in client counseling and relationship management
• Knowledge of customer experience best practices
• Ability to manage multiple priorities effectively
• Personal initiative and results-oriented mindset

#FinancialServices #RemoteWork #CareerGrowth #InclusiveWorkplace #CustomerService

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