Client Services Tech 1

RXinsider LTD.; Huntersville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401K plan

Paid time off

HSA

Job summary

Pace is seeking a Client Services Technician to join the sample receiving department. You will help with shipping, receiving, processing and documentation while learning core lab policies and practices.

Training is provided, and a path to growth in environmental science is offered. The role requires a basic lab/office setting, standing for long periods, and adherence to PPE protocols.

Qualifications

• High school diploma or equivalent required.
• Experience in a laboratory or environmental testing setting is preferred but not required; training provided.

Responsibilities

• Coordinate and perform sample‑related activities, including shipping, receiving, processing, and administration.
• Maintain and update documentation, logs, and databases to ensure accurate sample tracking.
• Participate in training on core laboratory support policies, programs, and practices.

Skills

Laboratory experience preferred

Willingness to learn

Attention to detail

Education

High school diploma or equivalent

Job description

Shift

Tuesday through Saturday, 9:00 AM - 6:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Services Technician

Compensation

Hours

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

Make an Impact. Build a Career.

At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career.

We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

Find Your Place at Pace®

Join us as a Client Services Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace®.

What You’ll Do

• Coordinate and perform sample‑related activities, including shipping, receiving, processing, and administration.
• Maintain and update documentation, logs, and databases to ensure accurate sample tracking.
• Participate in training on core laboratory support policies, programs, and practices.

What You’ll Bring

• High school diploma or equivalent.
• Experience in a laboratory or environmental testing setting is preferred but not required. We’ll train you!
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®).

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

• Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries
• medical
• dental vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• life, disability and voluntary benefits
• paid time off for holiday, sick and vacation days
• HSA
• wellness program
• flexible spending accounts
• tuition reimbursement
• Employee Assistance program
• parental leave
• optional legal coverage
• ID theft

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.